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Airport Information Desk

Airport Code
  • Passenger Terminal 1
Location
  • Located 48km away from Nagoya downtown  See map
Website
Check-In Counter
  • (*2026. 10/25～）

    3rd floor SBD counter; H/I Island
    3rd floor general check-in counter; J Island　(*detail as below)

    *OZ121 ( J ISLAND J6-J8 )
    J6;Business Class/Star Alliance Gold Customer
    J7;OZ GOLD and Customer needing assistance
    J8; Customer with special baggage
    Customer who have exceeded free baggage allowance
    Customer who need to use connecting flights or check travel documents

    * OZ123( J ISLAND J5-J7 )
    J5;Business Class/Star Alliance Gold Customer
    J6;OZ GOLD and Customer needing assistance
    J7; Customer with special baggage
    Customer who have exceeded free baggage allowance
    Customer who need to use connecting flights or check travel documents
Counter Hours of Operation
  • (*2026. 3/29～）

    ○ SBD CHK-IN CNTR OPEN : 3hr Before for Depature
    ○ GENERAL CHK-IN CNTR OPEN : 2hr 10min Before for Depature

    ○ SBD CHK-IN CNTR CLOSE :1hr Before for Depature
    ○ GENERAL CHK-IN CNTR CLOSE :40min Before for Depature
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • 050-3142-3380
Lounge Name
  • Plaza Premium Lounge
Location
  • International #18 next to boarding gate
Business Hours
  • ((*2026.10/25～)　
    ・10/25～12/27, 1/5～1/17 (DAILY) 7:00-20:30
    ※ 10/26, 10/29 ONLY 7:00-22:30
Available Services
  • N/A
International flight international flight
Procedure
Arrival (2F) ->TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
Notes
Arrival(2F) -> TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
International flight domestic flight
Procedure
● After receiving the baggage and having a customs inspection, go out to the arrival lobby, turn left and walk to the 3rd floor.
Then, the domestic counter and departure lobby will come out.
Notes
  • ● After completing the baggage receipt and customs inspection, it must be deposited again in domestic counter(3F). or Go to Terminal 1⇔2
Baggage transfer
  • ● INTERNATIONAL FLIGHT → INTERNATIONAL FLIGHT : No need
    (*Through Check-in to destination)

    ● INTERNATIONAL FLIGHT →DOMESTIC FLIGHT: Necessary. (Customs inspection required)

    ● DOMESTIC FLIGHT → INTERNATIONAL FLIGHT: No need.
    (*Through Check-in to destination)

    * When transferring to Terminal 1 ⇔ Terminal 2, pick up your luggage and
    Go to T1 ⇔ T2 and need to check in.
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