In-Flight Service│ASIANA AIRLINES
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Business Class

Business Suite Seat

Asiana Airlines’ Business Suite has comfortable and convenient seats.

Image of a full-flat bed
Image of the first two-door seat in Korea
Image of the world’s largest 32-inch personal monitor
Image of an additional seat for your companions
Image of in-flight lighting
Full Flat Bed Seat

Our full flat beds provide comfort just as in a bedroom for a sound sleep.

First Two-Door seat in Korea

Your privacy is maximized with the first Two-Door in Korea. Simply close the sliding door to have your own personal space.

The World’s Largest 32-inch Personal Monitor

Enjoy a wide range of in-flight entertainment with a 32-inch large screen and a free AVOD system.

Additional seat for your companions

We have taken your comfort into consideration by having additional seats for your companion to enjoy meals and conversations together.

In-flight Lighting

We help you relax and sleep with mood lighting that adjusts according to times for take-off, meals, sleeping, and rest, etc.


In-Flight Service

In-Flight Meal

We have prepared a high-class in-flight meal menu that includes Korean dishes as well as high-quality Western dishes. In-Flight Meal Service

Wines selected by the world's top sommeliers to match in-flight meals are available during your flight.

Amenities
Enjoy a relaxing flight with superior services specially prepared for you by Asiana Airlines.

The U.S., Europe, Australia Routes

  • Light and warm bedding sets with the highest quality duck-down
  • We provide a Traveler’s Kit which includes luxury brand cosmetics and various amenities.

All Routes

  • It includes slippers, writing supplies, stationery, etc.
Entertainment
Experience a relaxing trip in the skies.

* Services provided may vary depending on routes and aircraft types.

Business Smartium Seats

Enjoy a relaxing flight in our fully-flatbed with easy access to the aisle.

Image of a staggered layout
Image of a staggered layout map
Image of AVOD (Audio Video On Demand)
Image of bar and lounge
Staggered Layout

Individual entrance for all seats provides an easy access to the aisle without being disturbed from the next passengers.
We provide a delightful cabin environment by expanding personal spaces for each passenger.

Staggered Layout Seat Arrangement

As the first staggered layout in Korea, we provide 24 seats in total with a delightful and comfortable cabin environment.

AVOD(Audio Video On Demand) System

Select your favorite contents from a variety of movies, music, and games, with the AVOD on the large monitors.

Bar&Lounge

Enjoy a conversation with your companion in our Bar&Lounge. Experience a comfort while enjoying beverages and snacks in the skies.


In-Flight Service

In-Flight Meal

We have prepared a high-class in-flight meal menu that includes Korean dishes as well as high-quality Western dishes. In-Flight Meal Service

Wines selected by the world's top sommeliers to match in-flight meals are available during your flight.

Entertainment
Experience a relaxing trip in the skies.

Amenities

The U.S., Europe, Australia Routes

  • We provide a Traveler’s Kit, which includes a light but warm bedding set, luxury cosmetics, and various amenities.

All Routes

  • It includes slippers, writing supplies, stationery, etc.

Additional Paid Service

    • Cabin Wi-Fi
      • Rates: $11.95 (1 hour), $16.95 (3 hours), $21.95 (unlimited use during the flight)
      • Available Aircrafts: Limited to some A350 aircrafts
    • Cabin Roaming
      • Rates: Charged separately by the mobile phone carrier
      • Available Aircrafts: Limited to some A350 aircrafts
      • Restricted Areas for Air Roaming: United States

* Services provided may vary depending on routes and aircraft types.

Business Class Seats

Relax with a spacious seat pitch and a bed seat.

Image of free and easy access
Image of a bed seat
Image of an automated fine control system
Image of outlets
Free and Easy Access

Experience the maximized comfort with easy access to the aisle.

Bed Seat

Our nearly flat seats offer a relaxing sleeping experience just like being in your own bed. (May vary depending on aircraft types)

Automated Fine Control System

This high-end system adjusts the angle between your seat back and leg rest to your body shape, to provide you the maximized comfort.

Outlets

Recharge your electronic devices using our power plugs and USB ports.


In-Flight Service

In-Flight Meal

We have prepared a high-class in-flight meal menu that includes Korean dishes as well as high-quality Western dishes. In-Flight Meal Service

Wines selected by the world's top sommeliers to match in-flight meals are available during your flight.

Amenities

The U.S., Europe, Australia Routes

  • We provide a Traveler’s Kit, which includes a light but warm bedding set, luxury cosmetics, and various amenities.

All Routes

  • It includes slippers, writing supplies, stationery, etc.

Entertainment

Experience a relaxing trip in the skies.

* Services provided may vary depending on routes and aircraft types.

How to Use Cabin Telephone

In-flight personal monitor telephone type 1

How to Use the Telephone

“Seat-to-Ground” calls will be charged at $7 per minute.
“Seat-to-Seat” calls are free.

Seat-to-Ground Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Ground Call”.
  • 3) Enter 00 + Country number + Area code (exclude “0” at the front) + Phone number.
  • 4) Select “Send”
  • 5) Swipe your credit card in the groove on the side of the handset.
  • 6) To use the phone, choose the “Continue” button. To cancel, select the “End” button.
  • * May be used on the A380 and B777 aircrafts.
Seat-to-Seat Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Seat”.
  • 3) Enter the seat number of passenger you wish to contact. (Ex: Row 40, Seat A is 40A)
  • 4) Press “Send” to contact. To end the call, select the “End” button.
  • 5) When you are receiving a call, a message will pop up on the screen. Press “Accept” button on your screen to connect then you can use handset for voice call
  • * Phone calls between seats can only be made if the person you wish to call has the “Receive phone calls between seats” option enabled.

How to use Text Message/E-mail

How to use Text Message/E-mail

A service that enables you to send and receive text messages or e-mail with people on land. After selecting your language on the screen, select the “Text Message/E-mail” option to view more details.

  • 1) One-time Usage Fee: $1.50
  • 2) Payment Method: Use an internationally recognized credit card such as a Visa, MasterCard, or American Express.
  • * Available in Korean and English.
  • * Only available on audio-video on demand systems on some aircrafts.
  • * Text messages cannot be sent or received from the United States or Canada due to the conditions of the cabin satellite service provider.

Korean Royal Cuisine Pre-Order

  • 1. Seopsanjeok with Roasted Deodeok
    • Sanjeok made of beef, beans, and tofu with deodeok roasted in soy sauce
  • 2. Pine Mushroom Sanjeok
    • Skewered beef tenderloin with pine mushroom and vegetables
  • 3. Beef Rib Wrap
    • Various vegetables and roasted beef ribs that can be wrapped with nutritious ssamjang (spicy paste)
  • 4. Braised Short Ribs
    • Braised short ribs cooked using traditional culinary methods with carrots, chestnuts, and pine mushrooms
  • 5. Abalone Samhapjjim (3 steamed combination)
    • A popular steamed seafood dish with abalone, sea cucumber and shrimp braised in dark soy sauce
  • 6. Bibimbap
    • Bibimbap with roasted abalone and chicken on the side
  • 7. Roasted Butterfish
    • Soft butterfish cooked in soy sauce
  • 8. Spicy Rockfish Soup
    • Spicy rockfish soup
  • 9. Sea Bream Soup
    • A one-course soup dish made with sea bream and various vegetables, egg, and garnish
  • 10. Beef and Abalone Soup
    • A healthy soup made with brisket, abalone, and cordyceps

How to Use Cabin Telephone

How to Use the Telephone

In-flight personal monitor telephone type 1

“Seat-to-Ground” calls will be charged at $7 per minute. “Seat-to-Seat” calls are free.

Seat-to-Ground Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Ground Call”.
  • 3) Enter 00 + Country number + Area code (exclude “0” at the front) + Phone number.
  • 4) Select “Send”
  • 5) Swipe your credit card in the groove on the side of the handset.
  • 6) To use the phone, choose the “Continue” button. To cancel, select the “End” button.
  • * May be used on the A380 and B777 aircrafts.
Seat-to-Seat Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Seat”.
  • 3) Enter the seat number of passenger you wish to contact. (Ex: Row 40, Seat A is 40A)
  • 4) Press “Send” to contact. To end the call, select the “End” button.
  • 5) When you are receiving a call, a message will pop up on the screen. Press “Accept” button on your screen to connect then you can use handset for voice call
  • * Phone calls between seats can only be made if the person you wish to call has the “Receive phone calls between seats” option enabled.

How to use Text Message/E-mail

How to use Text Message/E-mail

A service that enables you to send and receive text messages or e-mail with people on land. After selecting your language on the screen, select the “Text Message/E-mail” option to view more details.

  • 1) One-time Usage Fee: $1.50
  • 2) Payment Method: Use an internationally recognized credit card such as a Visa, MasterCard, or American Express.
  • * Available in Korean and English.
  • * Only available on audio-video on demand systems on some aircrafts.
  • * Text messages cannot be sent or received from the United States or Canada due to the conditions of the cabin satellite service provider.

How to Use Cabin Roaming

  • 1. Rates: Charged separately by the mobile phone carrier
  • 2. How to Use
    • You may use your mobile phone within the cabin. If you do not wish to use voice calls or text messaging, set your phone to airplane mode.
    • To use cabin roaming services, turn on your mobile phone and disable airplane mode.
    • Once you are automatically connected, you will receive a notification text. If you are not automatically connected, select Aeromobile from your mobile phone’s network settings.
    • Once you are connected, you will be able to use your mobile phone.
      • * Available on A350 aircraft.
      • * Restricted regions for air roaming: United States

How to Use Cabin Telephone

Type 1

In-flight personal monitor telephone type 1

How to Use the Telephone

“Seat-to-Ground” calls will be charged at $7 per minute.“Seat-to-Seat” calls are free.

Seat-to-Ground Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Ground Call”.
  • 3) Enter 00 + Country number + Area code (exclude “0” at the front) + Phone number.
  • 4) Select “Send”
  • 5) Swipe your credit card in the groove on the side of the handset.
  • 6) To use the phone, choose the “Continue” button. To cancel, select the “End” button.
  • * May be used on the A380 and B777 aircrafts.
Seat-to-Seat Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat to Seat”.
  • 3) Enter the seat number of passenger you wish to contact. (Ex: Row 40, Seat A is 40A)
  • 4) Press “Send” to contact. To end the call, select the “End” button.
  • 5) When you are receiving a call, a message will pop up on the screen. Press “Accept” button on your screen to connect then you can use handset for voice call
  • * Phone calls between seats can only be made if the person you wish to call has the “Receive phone calls between seats” option enabled.
Type 2

In-flight personal monitor telephone type 2

How to Use the Telephone

“Seat-to-Ground” calls will be charged at $12.5 per minute. “Seat-to-Seat” calls are free.

Seat-to-Ground Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat-to-Ground Call”.
  • 3) Swipe your credit card in the groove on the side of the handset.
  • 4) Confirm payment details and press “Continue”.
  • 5) Enter 00 + Country number + Area code (exclude “0” at the front) + Phone number.
  • 6) Press “Send” to contact. To end the call, select the “End” button.
  • * May be used on the A330, B777 aircrafts.
Seat-to-Seat Call
  • 1) Select “Connectivity” from the main screen.
  • 2) Select “Seat-to-Seat Call”.
  • 3) Enter the seat number of passenger you wish to contact. (Ex: Row 40, Seat A is 40A)
  • 4) Press “Send” to contact. To end the call, select the “End” button.
  • 5) To take a phone call, when the message window appears on the screen, select the “Make Call” button on the handset to take the call.
  • * Phone calls between seats can only be made if the person you wish to call has the “Receive phone calls between seats” option enabled.
Type 3

In-flight personal monitor telephone type 2

How to Use the Telephone

The rate for “Phone calls from seat to land” is $8 per minute. “Phone calls between seats” are free.

Making phone calls using the handset
  • 1) Press the “Power” button to turn on the handset.
  • 2) Select “Make Call” and press the “OK” button.
  • 3) Swipe your credit card in the groove on the right side of the handset.
  • 4) Press in the following order: 00+country code+area code(excluding the 0 at the front)+phone number+[Call] button.
  • 5) Wait about 30 seconds for the call to connect.
  • 6) To end the call, press [End].
  • * For calls between seats, press “Power” and select Call Seat Press the seat number and then press the [Call] button.

How to use Text Message/E-mail

How to use Text Message/E-mail

A service that enables you to send and receive text messages or e-mail with people on land. After selecting your language on the screen, select the “Text Message/E-mail” option to view more details.

  • 1) One-time Usage Fee: $1.50
  • 2) Payment Method: Use an internationally recognized credit card such as a Visa, MasterCard, or American Express.
  • * Available in Korean and English.
  • * Only available on audio-video on demand systems on some aircrafts.
  • * Text messages cannot be sent or received from the United States or Canada due to the conditions of the cabin satellite service provider.
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