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Asiana Airlines

  • Asiana Club Members can earn miles by boarding flights operated by Asiana Airlines or its Star Alliance partners, or by using credit cards, hotels and car rental services that have partnered with Asiana Airlines. The miles you earn are offered for no additional charge, other than the payment for boarding a flight and using a partner's services. Terms of mileage use may change, so your miles cannot be valuated before use. The miles are valuated when they are used for flight awards or for other purposes. (Miles for flights you have boarded before the date of subscription are not earned.)

How to Earn Miles

  • 01
    Boarding Asiana Airlines Flights
    Mileage will be earned with your Asiana Club membership number upon making a reservation, issuance, or check-in of an Asiana Airlines flight after boarding has been completed (as of the date of arrival) before the morning of the following day. Mileage for the same day will not be reflected on the boarding pass.
  • 02
    Boarding Flights of Star Alliance Members and Other Partners
    When boarding regular flights of Star Alliance airlines, Asia Club Miles will be added according to the class and the airline, and the Miles are also counted for Asiana Club Membership Promotion. Asiana Club Miles are also earned when boarding flights operated by Asiana Airlines' partners.
  • 03
    Earning Mileage through Partners
    Asiana Airlines operates various programs that allow you to earn mileage using various services including hotels, car rental services and financial services.
  • 04
    Accumulate Missing Miles
    If you have missing miles after registering for Asiana Airlines membership, please request them via post or fax, or you may add them through the website. Please note that mileage cannot be earned before joining the membership program. Miles for flights you have boarded before the date of subscription are not earned.
  • Depending on the flight status, mileage accrual processing can take up to 3 days. When you fly with our airline partners, it may take about 8 days to process from the date of your departure.
  • Your name on the passport and in Asiana Club member information must match. For name change request, log in on the website and request it under My Asiana, or contact the regional reservation center.[Asiana Club Service Center]
  • If you have subscribed to a reward program with another airline, you will need to indicate which airline's program you wish to use to accumulate miles. Once earned, Asiana Club miles cannot be converted to miles with another airline.

Notes on Earning Miles

Mileage Earning Criteria

Asiana Club Miles are not offered based on the seats allocated, but on the tickets purchased.
e.g. If you board Business Class using an upgrade award, additional miles for Business Class will not be earned.

Restrictions on Mileage Earning

Miles are not earned and the number of boarding is not counted for membership promotion if you use tickets with a discount of 50% or higher marked in the fare basis, special discount tickets with no miles earned, or flight award or free tickets.

Missing Miles

Please keep your ticket and the boarding pass until you check your mileage earned. If you are not granted miles that you have earned, please send the ticket (original copy or copy, the itinerary for the e-ticket) or the boarding pass (original copy) to Asiana Airlines within a year from the date of boarding.
Miles for flights you have boarded before the date of subscription are not earned

Earn Miles for Codeshare Flights
  • When using codeshare flights operated by Asiana Airlines and non-Star Alliance airlines, miles will still be earned even though the flights are operated by non-Star Alliance airlines. However, the miles earned will not be counted toward a membership promotion. (As of January 1, 2011)
  • e.g. Codeshare flights operated with Asiana (OZ) and China Southern Airlines Company Limited (CZ) from Incheon to Harbin
    1. Flights Operated by Asiana Airlines: Asiana Club Miles are earned regardless of flight name, and count toward membership promotion.
    2. Flights Operated by China Southern Airlines: Asiana Club Miles are earned for tickets issued for Asiana Airlines flights, but these miles are not counted toward a membership promotion.
  • This is applied to flights flying under the Asiana Airlines name that are operated by the following operators only, and the boarding miles for promotion to VIP membership. Operator: BX (Air Busan), RS (Air Seoul)
  • Codeshares that are not mileage partners can only earn mileage after flights.

Earning mileage with codeshare flights

Earning mileage with codeshare flights

Operating Airline Marketing Airline Earning Mileage and Applicability for Level Promotion
Non-Star Alliance Airlines

China Southern Airlines (CZ)

Air Astana (KC)

Qatar Airways (QR)

Etihad Airways (EY)

Shandong Airlines (SC)

Air Macao (NX)

S7 Airlines (S7)

Hong Kong Airlines (HX)

Asiana Airlines (OZ)
  • Earning mileage possible
  • Does not apply to level promotion to Elite membership
  • Does not offer additional mileage for Elite members
Air Busan (BX)
Air Seoul (RS)
Asiana Airlines (OZ)
  • Earning mileage possible
  • Applies to level promotion to Elite membership
  • Does not offer additional mileage for Elite members
Asiana Airlines (OZ) Non-Star Alliance Airlines

China Southern Airlines (CZ)

Air Astana (KC)

Etihad Airways (EY)

Qantas Airways (QF)

Shandong Airlines (SC)

S7 Airlines (S7)

Hong Kong Airlines (HX)

  • Earning mileage possible
  • Applies to level promotion to Elite membership
  • Offers additional mileage for Elite members

FAX/Postal Registration

Korea (Asiana Club Service Center)
  • Business Hours 평일 오전 9시 ~ 오후 6시,
    토 · 일요일 및 공휴일 휴무
  • Phone Number 한국 내 전용 : 1588-8180
    해외에서 이용 시 : 82-2-2669-8180
  • Fax 한국에서 이용 시 : 02-2669-4275/4276
    해외에서 이용 시 : 82-2-2669-4275/4276
  • Address (07505) 서울시 강서구 오정로 443-83
    아시아나타운 아시아나클럽 서비스센터
The U.S. (Asiana Club Service Center)
  • Business Hours 08:30~17:30 (Pacific Standard Time),
    Monday~Friday
  • Phone Number 1-800-227-4262
  • Fax 1-213-380-1688
  • Address 3530 Wilshire Blvd. Suite 1700 Los Angeles,
    CA 90010 U.S.A.
Japan (Asiana Club Service Center)
  • Business Hours 平日午前9時 ~ 午後5時30分
    土 · 日曜日 · 祝休日は休業
  • Phone Number 03-3836-2692 81-3-3836-2692
    (海外からかける場合)
  • Fax +81-3-5807-2603
  • Address 〒110-0005 東京都台東区上野1-10-12
    商工中金 第一生命ビル9階
    アシアナクラブサービスセンター
China (Asiana Club Service Center)
  • Business Hours 工作日 8:30 ~17:30 (周末及法定节假日休息)
  • Phone Number 中国境内拨打时 : 400-650-8000
    中国境外拨打时 : 86-10-8451-0101
  • Fax +86-10-8460-9588
  • Address 中国北京市朝阳区东三环北路霞光里
    18号佳程广场 A座12层 邮编 : 100027