Airport Guide│ASIANA AIRLINES
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Airport Information Desk

Location
  • About 15km from downtown(Renmin Square)  See map
Website
Check-In Counter
  • Hongqiao Int'l Airport T1 2nd Floor, B05 ~ B09 Counter
Counter Hours of Operation
  • Summer Season: 15:40 ~ 17:30L (31MAR2024 ~ 26OCT2024)
    Winter Season: 15:45~ 17:35L (27OCT2024 ~ 25MAR2025)
Kiosk Availability
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • +86 21 2235 1266
Lounge Name
  • V01: China Eastern Int'l Lounge
    V02: Air China Int'l Lounge
    V03: Hongqiao Airport Lounge
Location
  • 4th Floor of Airside, Hongqiao Airport Terminal #1
Business Hours
  • From Check-in Counter Open, To Flight Depature.
International flight international flight
Procedure
1. Hongqiao Airport Terminal 1 to Terminal 1

Pick up baggages → go through customs → go to airlines check-in counter (2nd floor) → check-in & check baggages → go through customs → go through immigration →
security check

2. Hongqiao Airport Terminal 1 to Pudong Airport (Terminal 1 / Terminal 2)

pick up baggages → go through customs → go to Pudong airport (taxi, subway) →
go to airlines check-in counter → check-in & check baggages → go through customs
→ go through immigrations → security check
Notes
1. Passengers should pick up checked baggages because baggages are not automatically connected
2. Passengers should consider the traffic when move from Hongqiao Airport to Pudong
Airport
International flight domestic flight
Procedure
1. Hongqiao Airport Terminal 1 to Hongqiao Airport Terminal 1

Go through immigration → Pick up checked baggages → go through customs → go
to Spring Airlines check-in counter → check-in & check baggage → security check

2. Hongqiao Airport Terminal 1 to Hongqiao Airport Terminal 2

Go through immigration → pick up checked baggages → go through customs → go to
Terminal 2 (shuttle bus, taxi, subway) → check in & check baggages at airlines check in
counter → security check
Notes
  • must pick up checked baggages and carry to the next flight airlines counter
    (not directly connected)
Baggage transfer