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Preferred Seating

Preferred Seating Service

Advanced Booking Service for Preferred Seating Image

Service Fee (one-way)

After January 25, 2019 (as of the ticketing date)

Service Fee (one-way)

Point of Purchase Korea China Japan U.S UK
China, Northeast Asia
KRW 30,000 CNY 150 JPY 3,000 USD 30 GBP 20
Korea-Southeast Asia,
Southwest Asia
KRW 50,000 CNY 300 JPY 5,000 USD 50 GBP 35
Europe, Sydney
KRW 150,000 CNY 900 JPY 15,000 USD 150 GBP 105
Service Fee (one-way)

Point of Purchase Europe (excludes UK) Hong Kong Taipei Thailand Singapore Sydney
China, Northeast Asia
EUR 25 HKD 200 TWD 800 THB 900 SGD 30 AUD 40
Korea-Southeast Asia,
Southwest Asia
EUR 40 HKD 350 TWD 1,400 THB 1,400 SGD 60 AUD 70
Europe, Sydney
EUR 120 HKD 1000 TWD 4,000 THB 4,300 SGD 180 AUD 190

Routes by Region

After January 25, 2019 (as of the ticketing date)

Routes by Region

Region Destinations
Japan Destinations in Japan
China/Northeast Asia Guangzhou, Guilin, Nanjing, Dalian, Beijing, Yuzhno Sakhalinsk, Shanghai, Shenyang, Shenzhen, Xian, Yanji, Yancheng, Yantai, Weihai, Changsha, Changchun, Chengdu, Chongqing, Qingdao, Taipei, Tianjin, Khabarovsk, Harbin, Hangzhou, Hong Kong
Southeast Asia/Saipan Danang, Manila, Bangkok, Saipan, Cebu, Singapore, Jakarta, Clark Field, Palau, Phuket, Phnom Penh, Hanoi, Ho Chi Minh
Southwest Asia Delhi, Almaty, Tashkent
U.S New York, Los Angeles, San Francisco, Seattle, Chicago, Honolulu
Europe London, Roma, Barcelona, Venice, Istanbul, Paris, Frankfurt
Oceania Sydney

Purchase Time & Location

Purchase Time & Location

Time of purchase Location
From 361 days to 48 hours prior to departure Asiana Airlines reservation center, Asiana Airlines regional offices, airport ticketing counter, homepage, mobile app, and travel agencies
From 48 hours prior to departure to check-in process check-in counter at the airport

Preferred Seating Map by Aircraft Type

  • A380-800 Image


  • B747-400 / B747400COMBI Image

    B747-400 / B747400COMBI

  • B777 Image


  • A330-300 Image


  • B767-300 Image


  • A321-100 / A321-200 Image

    A321-100 / A321-200

  • A320-200 Image


Additional Information
  • Preferred seating is restricted for passengers on codeshare flights, with Cabin Baggage (CBBG), Extra Seat (EXST), or pets (carry-on pets).
  • Passengers who have limitations on following the crews’ instructions during emergency, including passengers under 15, unable to communicate in either Korean or English, pregnant, accompanying an infant/child, seniors, cannot be seated in exit row seats.
  • Passengers accompanying infants may be seated next to you and the extra space in front may be used as a pathway for other passengers.
  • Passengers who have already purchased a bassinet seat should contact the reservation center until 72 hours prior to departure.
Refund Rules
  • Refund is available up to 48 hours prior to departure.
    A refund for preferred seating purchased via reservation center, regional offices, an airport ticketing counter, travel agencies or Asiana Airlines homepage/mobile app can be made via the point of purchase.
  • No changes or refunds are available within 48 hours of departure.
    Refunds are only available when the service is not offered due to airline circumstances such as flight cancellation or delay.
  • If you are considered ineligible for the exit row seat upon check-in or after boarding, your purchase may be cancelled at the airport.

Restrictions in Seat Assignments in the Exit Row Seat

  1. Restrictions in Seat Assignments in the Exit Row Seat
  2. Passengers who are unable to communicate in Korean or English
    • 1) Accessing the emergency exit or slide control device for evacuation
    • 2) Grabbing, pushing, pulling, or turning the slide control device for evacuation
    • 3) Lifting the window-type emergency door above the wings and moving the separated part to a nearby seat or to the next aisle
    • 4) Removing obstacles that are similar in size and weight to the window-type emergency door above the wings
    • 5) Quickly accessing the emergency exit
    • 6) Staying balanced while removing obstacles
    • 7) Quickly escaping
    • 8) Maintaining stability after unfolding or expanding the escape slide
    • 9) Helping passengers move away from the escape slide after evacuating via the slide
  3. Passengers whose capacity, stamina, or dexterity in the arms, hands, or legs are insufficient to perform the following actions:
  4. Passengers who are under 15 years of age or are unable to perform any one of the actions listed above from 1) to 9) without requiring help
  5. Passengers who cannot read or understand the information on the passenger briefing card or cannot understand the crews’ verbal instructions
  6. Passengers who are unable to perform any one of the actions listed above from 1) to 9) without a vision-correction device (excludes contact lenses or glasses)
  7. Passengers who are unable to hear or understand the crews’ directions for evacuation without a hearing aid (excludes general hearing aids)
  8. Passengers who lack the ability to deliver information correctly to other passengers
  9. Passengers whose conditions or responsibilities (pregnancy, accompanying infant/child under 12) are limited to perform any one of the actions listed above from 1) to 9) or passengers that may be harmed upon performing these actions
  10. Passengers not willing to help other passengers escape during emergency