ASIANA AIRLINES

Asiana Airlines offers service for young passengers
who are not accompanied by a guardian.

Eligibility

*Service only available for international flights

How to Use

From the Departure City: The staff in charge will accompany the child from the check-in counter until aircraft boarding.
Inside the Cabin: The flight attendants will care for the child and ensure their safe travel.
At the arrival city: The staff in charge will accompany the child until they meet with their guardian at the airport.
※ Korean-speaking staff may not be placed at overseas airports due to their circumstances.

Fees

International flights : Adult fare + USD 200 per flight or 20,000 mileage charge

01
Optional UM Service Application
- Please apply for service through the Asiana Reservation Center up to 24 hours before departure and receive a confirmation.
- In the application, please provide contact information (address, phone number) and a detailed profile of the guardian who will send-off/pick-up the child at the departure/arrival city.
02

Fill out the Optional UM Application Form
03

Submit the application at the departure city airport (check-in counter)
04

Application received
05

Receive guidance by the airport crew at the arrival city (passenger pick-up location)

When going to the Philippines, minors under the age of 15 who are not accompanied by at least one of their parents must have the necessary documents and fees according to the WEG (Waiver of Exclusion Ground) as required by the judicial authorities in the Philippines.
If these regulations are violated, please understand that the child may be restricted from entering the country.

Unaccompanied minor service is mandatory for children under 14 years of age when traveling alone to Vietnam without parents or guardians.

Minors with Mongolian nationality under the age of 18 cannot apply for Optional UM services when exiting Mongolia.
(Minors under the age of 18 with a nationality other than Mongolian may apply for Optional UM services)
When minors with Mongolian nationality under the age of 18 exit Mongolia with a guardian other than their parents, they must bring a notarized parental consent (power of attorney). (Mongolian or English).
Please note that parental consent (power of attorney) is mandatory, and you may not be allowed to exit the country if you bring a parental consent
(power of attorney) that is not notarized.