Notice on Launch of Starlink In-flight Wi-Fi Service (Effective Sep15, 2026)│ASIANA AIRLINES
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Notice on Launch of Starlink In-flight Wi-Fi Service (Effective Sep15, 2026)

views 8,753 2026.09.11
Stay seamlessly connected to your
everyday life in the sky.

Starlink in-flight Wi-Fi launches September 15, 2026.

Enjoy complimentary,
ultra-fast internet inflight,
just as fast as on the ground.

※ Available on select routes operated by A350-900 and A330-300 aircraft.

Why Starlink?

Starlink is fast, reliable internet on your flight, available from gate to gate.
Using the world’s most advanced satellite constellation in low Earth orbit,
it delivers coverage even over oceans and polar routes.

Starlink In-flight Wi-Fi Service
  • Connect Any Personal Device

    From smartphones and tablets to laptops, enjoy full access to Starlink In-Flight Wi-Fi on the devices you use every day. Experience true freedom in the air on any device of your choice, with no device restrictions.

  • Seamless Inflight Connectivity

    From HD streaming on YouTube and Netflix to real-time messaging with loved ones and online gaming onboard, enjoy uninterrupted entertainment high above the clouds. Connect easily with no complex sign-up or verification process, and stay connected to what matters most throughout your flight.

How to Connect

Connect your personal device to in-flight Wi-Fi once onboard

  • [STEP 1]

    Switch to Airplane Mode in your device settings, then turn on Wi-Fi.
    Select the wifi.flyasiana.com network.

  • [STEP 2]

    Tap Connect Wi-Fi (iOS) or Copy Link (Android) on the pop-up screen. Agree to the in-flight etiquette and watch the required ad to access the service.

In-flight Wi-Fi Etiquette

Please follow our Wi-Fi etiquette to ensure a comfortable journey for everyone.

  • Mandatory Earphone Use

    Please use earphones when watching videos or playing games to respect surrounding passengers. Wi-Fi access or device use may be restricted if playing audio over speakers disturbs other passengers.

  • No Unauthorized Filming
    or Live Streaming

    To protect the privacy of passengers and cabin crew, please refrain from photographing or recording others without consent.

  • Considerate Content Viewing

    Please choose content mindful of others in a shared space. Access to security-sensitive websites may be restricted.

  • No Voice or Video Calls

    To maintain a quiet cabin environment, please use text messaging rather than voice or video calls.

For in-flight safety, using portable power banks or charging devices while connected to Wi-Fi is strictly prohibited.

FAQ

  • Q1.

    How is Starlink inflight Wi-Fi different from existing paid inflight Wi-Fi services?

    A.

    Starlink is fast, reliable internet on your flight. Stay connected from gate to gate — during taxi, takeoff, cruise, and landing. Through the world's most advanced satellite constellation, Starlink delivers broadband internet that supports streaming, gaming, browsing and more while onboard.

  • Q2.

    What is the fee for using the Starlink in-flight Wi-Fi service?

    A.

    The high-speed Starlink in-flight Wi-Fi service is complimentary for all passengers. You may enjoy unrestricted internet access throughout your flight without any additional fee.

  • Q3.

    When can I connect to and use the Starlink in-flight Wi-Fi?

    A.

    The service is accessible from the moment you board the aircraft until the aircraft parks at your destination gate. Passengers can enjoy uninterrupted internet connectivity while waiting before takeoff and right after landing. Please note that gate-to-gate service may be restricted in certain countries due to local regulations.

  • Q4.

    Is the Starlink in-flight Wi-Fi service available on all aircraft?

    A.

    Starting from September 15, 2026, the service is available on select long-haul routes operated by nine (9) A350 aircraft and one (1) A330 aircraft. We plan to gradually expand this service to additional aircraft in our fleet in the near future.

  • Q5.

    Is the service available on domestic flights?

    A.

    Yes. The service is available on domestic flights as long as the aircraft is equipped with Starlink.

  • Q6.

    How do I connect to the service? Do I need to install a separate application?

    A.

    No app installation is required. Switch your device to Airplane Mode, turn on Wi-Fi, and connect to the wifi.flyasiana.com network.

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