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Earn Missing Miles

  • Request for earning missing mileage after boarding on Asiana Airlines as follows. Missing mileage can only be earned when the request is submitted within one year from the boarding date.

Earn Missing Mileage on Asiana Airlines

Requirements (One of the following)

Original boarding pass dated within one year

Flight ticket

(Original or copy)

Itinerary

(E-ticket)

How to Submit

Earn mileage via Homepage

You may request to earn missing mileage for regular flights operated by Asiana Airlines without
submitting additional documents.

Mail or Fax

Address/FAX
[Asiana Club Service Center]

Submit to Asiana Airlines regional office

  • You can easily earn mileage for regular flights on Asiana Airlines through our homepage.
  • Submit a boarding pass dated within one year from the boarding date (original) or a flight ticket/e-ticket itinerary (original or copy) to an Asiana Airlines regional offices, or send them by registered mail along with your membership number and contact information to Asiana Airlines Club Service Center.
  • For regional offices in Korea, requests are only accepted at the airport.
  • Mileage earned before joining the membership cannot be earned.

Earn Missing Mileage on Non-Partner Airlines

Earn Missing Mileage on Non-Partner Airlines


Airlines China Southern Airlines(CZ), Shandong Airlines(SC), Air Busan(BX), Air Seoul(RS), Siberia Airlines(S7), Air Macao(NX), Hong Kong Airlines(HX)
How to earn

Request at a regional office or by mail

  • Submit a boarding pass dated within one year from the boarding date (original) or a flight ticket/e-ticket itinerary (original or copy) to an Asiana Airlines regional offices, or send them by registered mail along with your membership number and contact information to Asiana Airlines Club Service Center.
  • Address/FAX [Asiana Club Service Center]
Notes
  • Mileage cannot be earned via homepage.
  • For earning missing mileage on non-partner airlines, operating airline or marketing airline must be Asiana Airlines.
  • For regional offices in Korea, requests are only accepted at the airport.

Earn Missing Mileage on General Affiliates

Asiana Club Mileage may not be earned for free/discounted fares or special promotional rates for hotel or rental cars.
For missing mileage, contact the affiliates directly.

FAX/Postal Registration

Korea (Asiana Club Service Center)
  • Business Hours 평일 오전 9시 ~ 오후 6시,
    토 · 일요일 및 공휴일 휴무
  • Phone Number 한국 내 전용 : 1588-8180
    해외에서 이용 시 : 82-2-2669-8180
  • Fax 한국에서 이용 시 : 02-2669-4275/4276
    해외에서 이용 시 : 82-2-2669-4275/4276
  • Address (07505) 서울시 강서구 오정로 443-83
    아시아나타운 아시아나클럽 서비스센터
The U.S. (Asiana Club Service Center)
  • Business Hours 08:30~17:30 (Pacific Standard Time),
    Monday~Friday
  • Phone Number 1-800-227-4262
  • Fax 1-213-380-1688
  • Address 3530 Wilshire Blvd. Suite 1700 Los Angeles,
    CA 90010 U.S.A.
Japan (Asiana Club Service Center)
  • Business Hours 平日午前9時 ~ 午後5時30分
    土 · 日曜日 · 祝休日は休業
  • Phone Number 03-3836-2692 81-3-3836-2692
    (海外からかける場合)
  • Fax +81-3-5807-2603
  • Address 〒110-0005 東京都台東区上野1-10-12
    商工中金 第一生命ビル9階
    アシアナクラブサービスセンター
China (Asiana Club Service Center)
  • Business Hours 工作日 8:30 ~17:30 (周末及法定节假日休息)
  • Phone Number 中国境内拨打时 : 400-650-8000
    中国境外拨打时 : 86-10-8451-0101
  • Fax +86-10-8460-9588 (发送后请致电400-650-8000)
  • Address 中国北京市朝阳区东三环北路霞光里
    18号佳程广场 A座12层 邮编 : 100027