Wheelchairs and electric vehicles are available for passengers who have difficulty walking due to an illness, injury, or old age, so that you can be assisted through check-in process, immigration procedure, and boarding.
*Customers requiring a doctor's note are expected to refer to the medical assistance information page.
* Customers requiring a doctor's note are expected to refer to the medical assistance information page.
* For Business Class passengers, an additional charges may apply.
First Aid
KitEmergency
Medical KitAutomated
External DefibrillatorRegion | Contact information | Business hours (Local Time) |
---|---|---|
Korea | +82-2-2669-8000 (Within Korea : 1588-8000, 02-2669-8000) |
International : Weekday 07:00 ~ 22:00 Weekend/Holidays 08:00 ~ 19:00 Domestic : 07:00 ~ 19:00 |
Japan | +81-3-5812-6600 (Within Japan : 0570-082-555) |
09:00 ~ 18:00 |
China | +86-10-8451-0101 (Within China : 400-650-8000) |
07:00 ~ 19:00 |
United States | +1-800-227-4262 | Weekday 07:00 ~ 24:00 Weekend/Holidays 08:00 ~ 24:00 |