Wheelchairs and electric vehicles are available for passengers who have difficulty walking due to an illness, injury, or old age, so that you can be assisted through check-in process, immigration procedure, and boarding.
*Customers requiring a doctor's note are expected to refer to the medical assistance information page.
* Customers requiring a doctor's note are expected to refer to the medical assistance information page.
* For Business Class passengers, an additional charges may apply.
|Region||Contact information||Business hours (Local Time)|
(Within Korea : 1588-8000, 02-2669-8000)
|International : 05:30 ~ 24:00
Domestic : 05:30 ~ 22:00
(Within Japan : 0570-082-555)
| Weekday : 08:00 ~ 19:00
Weekend : 09:00 ~ 18:00
(Within China : 400-650-8000)
|07:00 ~ 19:00|
|United States||+1-800-227-4262||07:00 ~ 24:00 (Pacific Time)|