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Notice for suspension/reduction on selected routes (As of Apr3)

views 926,646 2020.02.04

Asiana Airlines has reduced or canceled some service routes.
Please contact your local Asiana Airlines office or your travel agent for more details.

1. Applicable Routes (Effective as of Apr.3 17:30 KST)

※ Marked flights will be non-operating/cutback for written period. Details of each flight schedule can be found in [Flight Schedule] tab.

Suspended/reduced routes
Suspended/reduced routes
Northeast Asia (Incheon Departure/Arrival)
Beijing/Capital, Changchun, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Guilin, Hangzhou, Harbin, Nanjing, Qingdao, Shanghai/Pudong, Shenzhen, Tianjin, Weihai, Xian, Yancheng, Yanji, Yantai, Hong Kong, Taipei, Kaohsiung, Fukuoka, Miyazaki, Nagoya, Okinawa, Osaka/Kansai, Sapporo/Chitose, Sendai, Tokyo/Haneda, Tokyo/Narita
(Gimpo Departure/Arrival) Beijing, Shanghai/Hongqiao, Tokyo/Haneda, Osaka/Kansai
(Busan Departure/Arrival) Beijing, Guangzhou, Shanghai/Pudong, Hangzhou, Shenyang
Southeast Asia (Incheon Departure/Arrival)
Bangkok, Cebu, Chiang Mai, Clark, Da Nang, Hanoi, Ho Chi Minh City, Jakarta, Manila, Phnom Penh, Phuket, Singapore, Nha Trang, Phu Quoc
(Busan Departure/Arrival) Da Nang
U.S.A (Incheon Departure/Arrival) Honolulu, Los Angeles, New York/J.F.K, San Francisco, Seattle
Europe (Incheon Departure/Arrival) Barcelona, Frankfurt, Istanbul, Lisbon, London/Heathrow, Paris/Charles de Gaulle, Rome/Leonardo Da Vinci, Venice
Oceania (Incheon Departure/Arrival) Palau, Saipan, Sydney
Mongolia (Incheon Departure/Arrival) Ulaanbaatar
Central Asia (Incheon Departure/Arrival) Almaty, Tashkent
Domestic flight transfer (Incheon Departure/Arrival) Busan

2. Ticket Refund Notice

A) Passengers who purchase through the Asiana Airlines online platform (PC/ Mobile Web and App) and reservation center
-Reservation Center
Korea : +82-2-2669-8000,
U.S : +1-800-227-4262,
China : +86-10-8451-0101,
Japan : +81-3-5812-6600
Other Region Contacts : Here >>

B) All passengers who purchase through other methods (travel agencies, other websites)
* Please contact your travel agent
-Refund/Exchange available at place of purchase