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Notice
Important Announcement: Cancellation of Flights OZ745 and OZ746
views 3,570
2025.07.07
1. Flight change notification
| Route | Flight Number |
Days of operation | Non-operating period | Remarks | |
|---|---|---|---|---|---|
| Before | After | ||||
| Hong Kong → Incheon |
OZ746 | Daily | Temporary flight suspension | July 25, 2025 ~ October 26, 2025 |
OZ722 (Departs Hong Kong at 13:00) Operating normally (Daily) |
| Incheon → Hong Kong |
OZ745 | Daily | Temporary flight suspension | July 25, 2025 ~ October 25, 2025 |
OZ721 (Departs Incheon at 09:00) Operating normally (Daily) |
2. Official website booking ticket changes and refunds
- ① Reservation Changes:
You may change your reservation to a different date on the Hong Kong–Incheon route with Asiana Airlines. One-time free reissuance is available. - ② Cancellation and Refund:
You are eligible for free cancellation and a full refund.
3. Inquiries Regarding Flight Tickets
- ① Customers Who Purchased via Asiana Airlines Website (PC or Mobile):
If you purchased your ticket through the Asiana Airlines website, reservation center, or branch office, please contact the dedicated hotline at +852-2523-8585.
※ Operating hours: Weekdays from 09:00 AM to 06:00 PM (closed from 12:00 PM to 01:30 PM) - ② Customers Who Purchased via Travel Agencies, Online Platforms, or Other Airlines:
For reservation changes or refund inquiries, please contact your original place of purchase.
We sincerely apologize for any inconvenience caused.
We will do our best to provide better service in the future.
Thank you.