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Airport Information Desk

Airport Code
  • Passenger Terminal 1
Location
  • Located 48km away from Nagoya downtown  See map
Website
Check-In Counter
  • (*2026. 3/29～）

    3rd floor SBD counter; H/I Island
    3rd floor general check-in counter; J Island　(*detail as below)

    *OZ121 ( J ISLAND J1-J3 )
    J1;Business Class/Star Alliance Gold Customer
    J2;OZ GOLD and Customer needing assistance
    J3; Customer with special baggage
    Customer who have exceeded free baggage allowance
    Customer who need to use connecting flights or check travel documents

    * OZ123( J ISLAND J8-J10 )
    J8;Business Class/Star Alliance Gold Customer
    J9;OZ GOLD and Customer needing assistance
    J10; Customer with special baggage
    Customer who have exceeded free baggage allowance
    Customer who need to use connecting flights or check travel documents
Counter Hours of Operation
  • (*2026. 3/29～）

    ○ SBD CHK-IN CNTR OPEN : 3hr Before for Depature
    ○ GENERAL CHK-IN CNTR OPEN : 2hr 10min Before for Depature

    ○ SBD CHK-IN CNTR CLOSE :1hr Before for Depature
    ○ GENERAL CHK-IN CNTR CLOSE :40min Before for Depature
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • 81-569-38-0088
Lounge Name
  • Plaza Premium Lounge
Location
  • International #18 next to boarding gate
Business Hours
  • (*2026.3/29～)　

    MON/WED/FRI/SUN; 07:00-22:30Ｌ
    TUE/THU/SAT ; 07:00-21:30Ｌ
Available Services
  • N/A
International flight international flight
Procedure
Arrival (2F) ->TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
Notes
Arrival(2F) -> TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
International flight domestic flight
Procedure
● After receiving the baggage and having a customs inspection, go out to the arrival lobby, turn left and walk to the 3rd floor.
Then, the domestic counter and departure lobby will come out.
Notes
  • ● After completing the baggage receipt and customs inspection, it must be deposited again in domestic counter(3F). or Go to Terminal 1⇔2
Baggage transfer
  • ● INTERNATIONAL FLIGHT → INTERNATIONAL FLIGHT : No need
    (*Through Check-in to destination)

    ● INTERNATIONAL FLIGHT →DOMESTIC FLIGHT: Necessary. (Customs inspection required)

    ● DOMESTIC FLIGHT → INTERNATIONAL FLIGHT: No need.
    (*Through Check-in to destination)

    * When transferring to Terminal 1 ⇔ Terminal 2, pick up your luggage and
    Go to T1 ⇔ T2 and need to check in.
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