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Business Class

Reservation Service

Advance Seat Assignment Service

We help you make dedicated reservations and assign your preferred seats first.

Various Air Travel Information

We answer your inquiries about aircraft types, seats, in-flight services, etc. Per your request, we can also send you some travel information of the arrival city and airport via email.

Premium Service Center (Dedicated to Reservations for Business Classes)

Premium
Service Center
  • In Korea: 02-2661-4000
  • Hours in Korea: Weekdays 08:30~17:30
  • The U.S.: (1)-213-365-4577
  • China: (86)-400-650-8003
  • Japan: (81)-3-3834-9500

* Services provided may vary depending on routes and aircraft types.

Using the Lounge

  • Business Suite class passengers may access the lounge. Please refer to each airport’s lounge service information below.

Baggage

  • Asiana Airlines provides free baggages according to your cabin class and membership level. Refer to ‘baggage services’ below for details.

* Services provided may vary depending on routes and aircraft types.

Chauffeur Service

  • For Business Suite Class passengers, Asiana Airlines provides a dedicated chauffeur service to escort you from Incheon International Airport to your final destination.

    Eligibility

    Available for passengers traveling on a round trip to the U.S. and Europe.

    Available with the purchase of a paid adult Business Suite Class ticket.

    * Exclusions

    • Tickets with fare class U/ P/ I/ R (Not available if any of the fare classes in the itinerary is ineligible), mileage tickets, discounted tickets more than 50%, non-scheduled flight tickets
    • Tickets without Asiana Airlines on both segments caused by endorsement between airlines
    User Guide

    You can request the service from the time of booking up to 48 hours before the departure date.

    Provided for arrivals at Incheon, and available in Seoul, Incheon, and Gyeonggi Province.
    (no requests allowed on the day of travel.)

Premium
Service Center
  • In Korea: 02-2661-4000
  • Hours in Korea: Mon – Fri 08:30~17:30
  • The U.S.: (1)-213-365-4577
  • China: (86)-400-650-8003
  • Japan: (81)-3-3834-9500

* Services provided may vary depending on routes and aircraft types.