Traveling with Infants or Children│ASIANA AIRLINES
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Traveling with Infants or Children

Infant Fares

Traveling with a Newborn Infant Under 7 Days Old

Even healthy newborn infants may have difficulty adjusting to the cabin environment because their ability to regulate body temperature and their respiratory function are not yet fully developed. Air travel is not recommended for infants under 7 days old. If travel is unavoidable, prior medical clearance from Asiana Airlines is required.

Infant Baggage Allowance

※ This baggage allowance does not apply to itineraries involving connecting flights operated by other airlines or to codeshare flights.

Infant Baggage Allowance

Domestic Flights International flights
(U.S. Segment) 		International flights
(Non-U.S. Segments)

No free checked baggage provided
23 kg(50 lbs)

1 piece weighing up to 23 kg(50 lb),
with total linear dimensions not exceeding 158 cm (62 in)
10 kg(22 lbs)

1 piece weighing up to 10 kg (22 lb),
with total linear dimensions not exceeding 158 cm (62 in)
In addition, one collapsible stroller, infant car seat, baby carrier, or bassinet may be checked at no additional charge.

Stroller Check-in Procedures

Applicable Flights

Available on all international flights. Gate delivery of strollers may not be available at certain airports due to local airport procedures or operational restrictions.

How It Works
  1. 01

    Request the service at the check-in counter

  2. 02

    A stroller tag will be attached

  3. 03

    Check the stroller at the boarding gate

  4. 04

    Collect the stroller at the arrival gate

Carry-on Stroller Guidelines

A stroller may be carried on board if its total linear dimensions do not exceed 115 cm. A compact stroller that folds lengthwise must not exceed 115 cm × 25 cm × 25 cm when folded.
※ Carry-on acceptance is subject to available cabin storage space. If the stroller cannot be safely stowed, it may be checked as baggage.

Services Requiring Advance Reservation

Services Requiring Advance Reservation

Infant Meals on International Flights
Service Details Age-appropriate infant and child meals may be requested no later than 24 hours before departure.
Eligibility Infants under 2 years of age traveling on international flights
Meal Options Baby Meal, Toddler Meal, and Child Meal
How to Request
  • Request the meal through the Asiana Airlines Reservation Center no later than 24 hours before departure.

    *Toddler Meals are available only on flights departing from Incheon International Airport.
Baby Bassinet Service for International Flights

Baby Bassinet Service for International Flights
Service Details Baby bassinets are available for passengers traveling with an infant.
Eligibility
Requirements

* Business Class

  • A380, A350, and B777 aircraft: Infants must be no taller than 71 cm and weigh no more than 10 kg.
  • A330 and A321 aircraft: Infants must be no taller than 76 cm and weigh no more than 14 kg.

* Economy Class

  • A350 aircraft: Infants must be no taller than 71 cm and weigh no more than 14 kg.
  • All other aircraft: Infants must be no taller than 76 cm and weigh no more than 14 kg.
Important Information
  • Baby bassinets must be requested in advance and are subject to availability. Requests may close early due to limited supply.
  • If the infant exceeds the applicable height or weight limits, the bassinet cannot be used even if it was reserved in advance. The infant must remain with the accompanying adult.
  • Bassinets available in Economy Class on A350 aircraft are smaller than standard bassinets and may not accommodate all infants.
How to Request Request a baby bassinet through the Asiana Airlines Reservation Center no later than 48 hours before departure.
Baby Bassinet Cover Guidelines

* Baby Bassinet Cover Usage Guidelines
   Passengers may install a personal baby bassinet cover for the infant’s comfort.

  • The side facing the accompanying adult must remain fully open so the infant can be continuously monitored.
  • The cover must be securely attached to the bassinet using the designated fastening system.

Use of Personal Child Restraint Systems

Installation of a Personal Car Seat Onboard

Installation of a Personal Car Seat Onboard
Eligibility A personal car seat may be used only for an infant or child with a purchased seat.
Installation Requirements
  • Car seats may be installed in a window seat or the middle seat of a center seating section.
  • Car seats may not be installed in an aisle seat, an exit-row seat, or a seat in the row immediately in front of or behind an overwing exit row.
  • The car seat must not exceed 43 cm (17 in) in width.
Important Information
  • Only child restraint systems approved for use on aircraft may be used onboard, such as FAA-approved devices.
  • The device must display an aircraft-use certification label. The wording may vary by manufacturer and may include: “This restraint is certified for use in motor vehicles and aircraft.”
  • A rear-facing car seat may not be used if it restricts the recline of the seat in front.
  • A suitable seat assignment must be arranged in advance, either a window seat or the middle seat of a center seating section.

Airport Service

Eligibility
  • One adult traveling alone with two or more infants or children under 7 years of age
Applicable Flights
  • Available on all Asiana Airlines-operated flights, excluding codeshare flights
Services Provided
  • Dedicated Check-in Counter.
    *Dedicated check-in counters may not be available at all airports. Please contact an Asiana Airlines representative for assistance.
  • Priority Baggage Service
  • Priority Boarding
Service Guide
Service Guide

Region Contact information Business hours (Local Time)
Korea +82-2-2669-8000
(Within Korea : 1588-8000, 02-2669-8000)		 International : Weekday 07:00 ~ 22:00
Weekend/Holidays 08:00 ~ 19:00
Domestic : 07:00 ~ 19:00
Japan +81-3-5812-6600
(Within Japan : 0570-082-555)		 09:00 ~ 18:00
China +86-10-8451-0101
(Within China : 400-650-8000)		 08:30 ~ 17:30
United States +1-800-227-4262 08:00 ~ 24:00 (PST)
For other regions, please contact local Asiana Airlines branch at departure city.
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