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Airport Information Desk

Airport Code
  • New Chitose Airport International Passenger Terminal
Location
  • 10minutes on foot from JR "New Chitose Airport Station"  See map
Website
Check-In Counter
  • International Airport Passenger Terminal 3F
Counter Hours of Operation
  • Open : 2hours 10minutes prior to departure time
    Close : 50minutes prior to departure time
Visa Information
Regional Offices Contacts
  • 81-123-45-3013
Lounge Name
  • NORTH Lounge
    Simple drinks are only available. Customers can choose
    Lounge coupon or Meal coupon available at the restaurant
    of international departure area.
Location
  • 4th floor of the northern side of international passenger terminal (on the opposite 66GATE)
Business Hours
  • Available from check-in start time
International flight international flight
Procedure
* Basically, internasionall passenngers & baggage trainsit in CTS is Not allowded.
* In case of having T/S passengers, it will needed the previous negotiations with CTSKK within 24 hours of arriving.
Notes
* Basically, internasionall passenngers & baggage trainsit in CTS is Not allowded.
* In case of having T/S passengers, it will needed the previous negotiations with CTSKK within 24 hours of arriving.
International flight domestic flight
Procedure
1. Receive checked baggage through immigration inspection.
2. Walk from the International Terminal to the Domestic Terminal (about 10 minutes)
3. Visit domestic airline check-in counters.
Notes
  • When passenngers arrive at New Chitose Airport by international flights, must collect their checked baggage.
Baggage transfer
  • CTS International → domestic baggage Transit in not allowed.