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Airport Information Desk

Airport Code
  • Terminal 1 (T1)
    香港國際機場一號客運大樓
Location
  • 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
      See map
Website
Check-In Counter
  • Teminal 1
    OZ722 E8~E13
    OZ746 E14~E18
Counter Hours of Operation
  • (1) 【Airport Check-in Counter 機場報到櫃檯】

    (OZ722, OZ746)
    Check-in services start 3 hours and close 50 minutes before departure (Local time)
    起飛前3小時至50分鐘可於報到櫃檯辦理登機手續（當地時間）

    ※ OZ746 flight Early Check-in service is available from 4 hours before departure. (2 counters would be operated)
    ※ OZ746 航班提早登機服務由起飛前4小時開始提供。 (兩個櫃檯將運作)

    (2) 【Airport Express In-Town Check In 機場快線市區報到】 *** 不可用 ***

    ※ 1 Mar 2020～: Service unavailable ※
    ※ 2020 年 3 月 1 日~ : 不可用 ※

    (3) 【Skypier Ferry Terminal 海天客運碼頭】

    Open : 08:30 (Local Time)
    Close : 120mins before departure
    報到開放時間：：08:30（當地時間）
    報到截止時間：出發前 120 分鐘
Kiosk Availability
Visa Information
Regional Offices Contacts
  • Reservation : 852-2523-8585 (09:00~12:00 ; 13:30~18:00 HKT, Monday to Friday)
    Airport : 852-2769-7782 (09:00~11:00 ; 15:00~19:00 HKT)

    預約：852-2523-8585（當地時間 09:00~12:00 ; 13:30~18:00 ; 星期一到星期五）
    機場 : 852-2769-7782 ( 當地時間 09:00~11:00 ; 15:00~19:00)
Lounge Name
  • (1) Singapore Airlines SilverKris Lounge ;
    (2) Plaza Premium Lounge
Location
  • (1) Singapore Airlines SilverKris Lounge
    ① Level 6, near Gate 5

    (1) 新加坡航空 SilverKris 貴賓室
    ① 6 樓，5 號登機口附近

    (2): Plaza Premium Lounge
    ① Level 6, Near by Gate 1
    ② Level 6, Near by Gate 35
    ③ Level 7, Near by Gate 60

    (2) 環亞機場貴賓室
    ① 6 樓，1 號登機口附近
    ② 6 樓，35 號登機口附近
    ③ 7 樓，60 號登機口附近

Business Hours
  • (1) Singapore Airlines SilverKris Lounge
    0615 ~ 2345L

    (2): Plaza Premium Lounge
    ① Near by Gate 1 : 0600L~ 0100L
    ② Near by Gate 35 : 24 hours operation
    ③ Near by Gate 60 : 0600L~ 0100L

    (1) 新加坡航空 SilverKris 貴賓室
    0615~2345L

    (2)：環亞機場貴賓室
    ① 1號登機口附近：0600L~ 0100L
    ② 35號登機口附近：24 hours operation
    ③ 60號登機口附近：0600L~ 0100L
Available Services
  • International Call Available (Charge)
    Domestic Call Available (Free)
    Domestic Call(Mobile) Available (Free)
    FAX Available (Charge)
    Printer Available (Charge)
    Wi-Fi Available (Free)
    PC(Internet) Available (Free)
    Shower Room **Temporary Suspended** (Free)
International flight international flight
Procedure
Arrival gate (Level 5) - Transit Check-in - Security screening - Departure gate (Level 6)
Notes
(With your connecting flight boarding pass)
① After security check, go to the departure floor (6F) and hold your boarding pass.

(No boarding pass for connecting flight)
① Get your connecting flight boarding pass at the transfer counter of the next flight. (Asiana Airlines transfer counter: Area E1)
② Go to the boarding gate.

（手持您的聯程班機登機證）
① 經安檢後前往出發層（6F）

（無聯程班機登機證）
① 在下一班機的轉機櫃檯領取聯程班機登機證。 （韓亞航空轉機櫃檯：E1區）
② 經安檢後前往登機口。
International flight domestic flight
Procedure
N/A
Notes
  • N/A
Baggage transfer
  • (If you have checked your baggage to your final destination)
    （如果行李托運至最終目的地）

    No need to pick it up at the baggage claim counter at Hong Kong International Airport.
    無需在香港國際機場領取行李。

    =====================================================================

    (If you have checked your baggage to Hong Kong)
    （如果行李托運至香港）

    After arriving at Hong Kong International Airport, you must pick up your baggage at the baggage claim counter and go through customs yourself. After that, you can recheck it for the next flight at your connecting flight counter.
    抵達香港國際機場後，您必須在行李提取處領取行李並親自過海關，然後在櫃檯重新托運下一航班的行李。