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Airport Information Desk

Airport Code
  • LONDON HEATHROW AIRPORT TERMINAL 2 : THE QUEEN'S TERMINAL
Location
  • 19.7 KM DISTANCE FROM LONDON DOWNTOWN, SOUTHWEST DIRECTION

    Coordinates : 51°28′39″N 000°27′41″W  See map
Website
Check-In Counter
  • ○ Terminal 2, 5th Floor

    ▷ BUSINESS / STAR ALLIANCE GOLD MEMBER
    - CHECK-IN DESK: A19-A20 (ZONE A)

    ▷ UM/YPTA/SPCL SVC DESK
    - CHECK-IN DESK: A19-20 (ZONE A)

    ▷ ECONOMY CLASS: Self Check-In
    - CHECK-IN AREA: A2 - A6 (ZONE A)
    (1) SELF CHECK-IN AT ANY KIOSK AROUND ZONE A
    (2) TAG YOUR BAG AND BRING THEM WITH YOUR BOARDING PASS TO SELF SERVICE BAG DROP DESK
    - SELF SERVICE BAG DROP DESK: A2 - A6 (ZONE A)
    *Asiana Club Gold/ Star Silver - SELF SERVICE BAG DROP DESK : A01

    ▷ Ticket Counter: Asiana Ticket Desk
    - Located in ZONE D area
Counter Hours of Operation
  • ▷ Check In Desk Open : 3Hours before Departure Time
    17:10L
    ▷ Check In Desk Close : 50MINS before Departure Time
    19:20L
    ▷ Boarding Gate Close : 10 minutes before Departure Time (15 minutes by walk from A gates to B gates)
Kiosk Availability
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • TEL : 44-208-976-7862

    ※ LONDON ROUTE - FLIGHT OPERATION DAYS ONLY ※

    * For reservation and ticketing, please contact Reservation Centre below.
    [ London Reservation Centre TEL : +44-207-340-1630]
Lounge Name
  • ※ LOUNGE INFO
    [UA] UNITED CLUB LOUNGE
    ① BUSINESS CLASS
    ② STAR ALLIANCE GOLD member

    ※ Lounge restriction for passenger Under 18, unaccompanied by adult
    [24MAR2024]
Location
  • ① [UA] UNITED CLUB LOUNGE
    - Located in Terminal 2B buidling, across from Gate B46
Business Hours
  • ① [UA] UNITED CLUB LOUNGE
    0600L - 2200L
Available Services
  • • Fast, free and unlimited Wi-Fi internet access
    • Convenient power and USB outlets
    • Complimentary hot and cold food and beverages
    • A wide range of wines and complimentary bar
    • Flight information displays
International flight international flight
Procedure
★T2 -> Terminal 2A/B
Follow the 'Flight Connection' sign ->When arrive T2A Interjunction point on your right hand side there is T2 Security check -> Go through Security -> Check in for connection flights at the 'Transfer desk' located at Terminal 2

★T2 -> T3/4/5
Follow the Flight Connection sign -> When arrive T2A Interjunction point on your left hand side there is escalator for Transfer Bus stop -> Go down and take bus to desired terminal
Notes
All passenger'll be asked to do the security check at the transfer point.
Collect Checked-in luggages at final destination
(however, passengers must check final destination on your baggage reciept. Must present your baggage reciept when check in for other airlines)
International flight domestic flight
Procedure
★T2(OZ) -> T2 International (Ireland)
Follow the 'Flight Connection' sign ->When arrive T2A Interjunction point on your right hand side there is T2 Security check -> Go through Security -> Check in for connection flights at the 'Transfer desk' located at Terminal 2
Notes
  • For Domestic Flight passengers will go through immigration after security at
    Flight Connecting Center.
    Not Require to pick up baggage at London Heathrow Airport.
    Passengers will go through Customs at Final airport.
Baggage transfer