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Airport Information Desk

Location
  • The airport is located 13km northwest of Venice.  See map
Website
Check-In Counter
  • Terminal Ground Floor 133~139
Counter Hours of Operation
  • Open 3 hours before departure
    Close 50 MIN before departure
Visa Information
Regional Offices Contacts
  • Reservation/Ticketing/Airport Service : vcereservation@flyasiana.com
    Available time :
    - TUE, THU : 0930L~1200L, 1300L~1800L
    - MON, WED, FRI : 0930L ~ 1330L (due to Flight OPS)
    - SAT, SUN : Close
Lounge Name
  • Marco Polo Club Lounge
Location
  • After Security Checks proceed to the 2nd Floor via the escalator or elevator (between Gate 13-14 and Gate 15~16).
Business Hours
  • 0500L~2300L
Available Services
  • News paper, Snack, Beverage, Shower room, Free wifi, TV Channel, iPod
Domestic flight international flight
  • After passport controlled, passenger can trainsit to boarding gate of next flight or just move to check-in counter
    (In case of trainsit, it`s necessary to have a ticket)
International flight international flight
Procedure
Passenger can trainsit to boarding gate of next flight or just move to check-in counter
(In case of trainsit, it`s necessary to have a ticket)
Notes
Recommend to pick up checked baggage for preventing missing or lost
(Can`t connect baggage to LCC flight)
International flight domestic flight
Procedure
After passport controlled, passenger can trainsit to boarding gate of next flight or just move to check-in counter
(In case of trainsit, it`s necessary to have a ticket)
Notes
  • Recommend to pick up checked baggage for preventing missing or lost
    (Can`t connect baggage to LCC flight)
Baggage transfer
  • To avoid lost luggage, recommend the procedure again after the pick-up as possible.
    ※ In the case of separate ticket, it's determined by the connecting airline's discretion.
    (Passenger must be pick up it's not possible)