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Notice

Flight Operation Change

views 46,650 2019.05.08

Asiana Airlines truly appreciates all of our loyal customers.

We have decided to suspend the routes indicated below, in order for secured flight operations.

For passengers who have already purchases tickets, please contact the point of ticketing directly.
We will make our best efforts to provide a seamless transition including full refunds and/or itinerary changes.

Thank you

1. Suspended Routes

Routes Flight No. Status Effective Date
Incheon ↔ Khabarovsk OZ572/571 Early suspension (before) September 16, 2019
(after) July 8, 2019

Additional departure dates :
July 10, July 17, July 24, July 31,
August 7, August 14, August 21, and August 28
Incheon ↔ Sakhalin OZ576/575 Early suspension (before) September 16, 2019
(after) July 10, 2019
Incheon ↔ Delhi OZ767/768 Additional suspension July 8, 2019
Incheon ↔ Chicago OZ236/235 - October 27, 2019

2. Contacts for Ticket Change/Refund

A. Tickets purchased via Asiana Airlines homepage/mobile or reservation center
Reservation Center
 Korea : +82-2-2669-8000, U.S. : +1-800-227-4262, China : +86-10-8451-0101, Japan : +81-3-5812-6600
Khabarovsk office : +7-4212-33-45-67, Sakhalin office : +7-4242-722000~1
Delhi office : +91-124-4690813/4
Chicago office : +1-847-228-1600
Other offices : Contacts >>

※ You can find more details about flight changes via AAron the Chatbot.
AAron the Chatbot>>

B. All other tickets (purchased via online/offline travel agencies) : Changes/refunds available from the agencies

3. Other information

Chicago route will be suspended on October 27th, 2019 (KST).