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Airport Information Desk

Airport Code
  • New Chitose Airport International Passenger Terminal
Location
  • 10~15minutes on foot from JR "New Chitose Airport Station"  See map
Website
Check-In Counter
  • International Airport Passenger Terminal 3F
Counter Hours of Operation
  • Open : 2hours 10minutes prior to departure time
    Close : 50minutes prior to departure time
Kiosk Availability
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • 81-123-45-3013
Lounge Name
  • Royal Lounge
Location
  • 4th floor of the south side of international passenger terminal (on the opposite 69GATE)
Business Hours
  • 07:30 am ~ 09:00 pm
Domestic flight international flight
  • 1. Receive the checked baggages on the arrival terminal. (Exclude cheking through)
    2. Move to the International Terminal. (about 15 minutes on foot)
    3. Proceed to the International airlines check-in counter.
International flight international flight
Procedure
* Basically, internasionall passenngers & baggage trainsit in CTS is Not allowded.
* In case of having T/S passengers, it will needed the previous negotiations with CTSKK within 24 hours of arriving.
Notes
* Basically, internasionall passenngers & baggage trainsit in CTS is Not allowded.
* In case of having T/S passengers, it will needed the previous negotiations with CTSKK within 24 hours of arriving.
International flight domestic flight
Procedure
1. Receive the checked baggages at the arrival terminal.
2. Move to the Domestic Terminal (about 15 minutes on foot)
3. Proceed to International airlines check-in counter.
Notes
  • When passenngers arrive at New Chitose Airport by international flights, must collect their checked baggage.
Baggage transfer
  • CTS International → domestic baggage Transit in not allowed.
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