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Airport Information Desk

Airport Code
  • Passenger Terminal 1
Location
  • Located 48km away from Nagoya downtown  See map
Website
Check-In Counter
  • (*2025.10/25～）

    3rd floor SBD counter; H/I Island
    3rd floor general check-in counter; I/J Island　(*detail as below)

    * I-11; Service Desk (*Includes ticketing counter)
    * J6-8;
    Business Class/Star Alliance Gold Customer
    Customer with special baggage
    Customer needing assistance
    Customer who have exceeded free baggage allowance
    Customer who need to use connecting flights or check travel documents
Counter Hours of Operation
  • (*2025.10/25～）

    ○ SBD CHK-IN CNTR OPEN : 3hr Before for Depature
    ○ GENERAL CHK-IN CNTR OPEN : 2hr 30min Before for Depature

    ○ SBD CHK-IN CNTR CLOSE :1hr Before for Depature
    ○ GENERAL CHK-IN CNTR CLOSE :40min Before for Depature
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • 81-569-38-0088
Lounge Name
  • Plaza Premium Lounge
Location
  • International #18 next to boarding gate
Business Hours
  • 7:00-22:00Ｌ (*Until　2025.10/24)

    7:00-21:00Ｌ　(*Since 2025.10/25～)　
Available Services
  • N/A
International flight international flight
Procedure
Arrival (2F) ->TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
Notes
Arrival(2F) -> TRANSIT security check ->go to the departure lounge (3F)

When transit in between T1⇔T2、go to T1 or T2 to re-check in.
International flight domestic flight
Procedure
● After receiving the baggage and having a customs inspection, go out to the arrival lobby, turn left and walk to the 3rd floor.
Then, the domestic counter and departure lobby will come out.
Notes
  • ● After completing the baggage receipt and customs inspection, it must be deposited again in domestic counter(3F). or Go to Terminal 1⇔2
Baggage transfer
  • ● INTERNATIONAL FLIGHT → INTERNATIONAL FLIGHT : No need
    (*Through Check-in to destination)

    ● INTERNATIONAL FLIGHT →DOMESTIC FLIGHT: Necessary. (Customs inspection required)

    ● DOMESTIC FLIGHT → INTERNATIONAL FLIGHT: No need.
    (*Through Check-in to destination)

    * When transferring to Terminal 1 ⇔ Terminal 2, pick up your luggage and
    Go to T1 ⇔ T2 and need to check in.
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