Sustainable Management
Business Safety Management
Safety & Security Policy
Asiana Airlines shall fully comply with its obligations as an air carrier, as stipulated by relevant laws and regulations, and to ensure the highest level of safety and security, operate related systems efficiently and make every effort to improve them continuously.
We will also fulfill all responsibilities and duties to ensure that a positive security culture is firmly established. To ensure the safety of customers, employees, cooperative firms, and all stakeholders, we will comply with the following items.
All Asiana Airlines employees will make every effort to comply with the following items.
Safety Activities and Performances
Safety Management System
As of January 1, 2008, Asiana Airlines has obtained system certification from the Ministry of Land, Transportation and Maritime Affairs, in accordance with the provisions of the International Civil Aviation Organization (ICAO), and is the first Korean airline to build and operate a safety management system. This was implemented one year ahead of the ICAO's mandatory deadline, and was introduced early on in accordance with the company's commitment to safety management, which calls for them to never compromise on safety.
We are continuously improving the level of safety through the operation of the safety management system, while also continuing our bold investments in hardware and software to achieve our company's safety goal of 'maintaining zero aircraft accidents'. Through our uncompromising safety and unparalleled service, we are committed to providing our customers with the safest and most comfortable travel in the world.
- STEP 1 Select objective
- STEP 2 List management process
- STEP 3 Achieve objective
implement
countermeasures
Safety Management System
Asiana Airlines guarantees the highest level of safety for aircraft operations through systematic safety activities, including the Council on Safety and Security Policy, the Safety and Security Committee, the Meeting of Safety Officers, Safety Inspection, Safety Inspection and Patrol, and Safety Education. In addition, Flight Operations Quality Assurance (FOQA), a flight data analysis system using state-of-the-art equipment, is used in aircraft quality control, such as aircraft flight monitoring and aircraft preventive maintenance. It is also used for flight crew training and training data through flight trend analysis.
safe flight
The safest, fastest, and most comfortable flight Customer satisfaction through the best safety and service
Safety Activities and Awards
- Establishing a Safety Security Council composed of Kumho Asiana’s Three Subsidiary Airlines
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The council was established to strengthen the airline safety and security of the Kumho Asiana Group’s three subsidiary airlines. This council aims to raise the aviation safety level of Asiana Airlines and the low-cost carriers Air Busan and Air Seoul. It establishes industry standards, policies, and strategies by exchanging opinions on safety issues, best practices, potential risk factors, etc.
- Signing the FOQA Committee’s Labor and Management Agreement
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On August 31, 2015, Asiana Airlines and the labor union agreed to organize a FOQA committee to strengthen safety operations, and signed an agreement with the pilots union. The FOQA committee consists of eight members from both labor and management groups, including the Safety Officer (Vice President) as a chairman, Safety Officer, and a Pilots Union representative, etc. The committee holds monthly meetings to review actual flight records and identify potential hazards in the process. Improvements are customized according to each pilot’s personal training program. We are the first among Korean and Japanese airlines to have both labor and management groups sign an agreement to operate the FOQA committee.
- Win-win cooperation partnership agreement between the parent company and partners
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On July 15, 2009, Asiana Airlines held its first ‘win-win partnership agreement between parent company and partner companies ceremony’, to celebrate concluding a win-win partnership agreement with 10 partner companies in the air transportation industry. Through this agreement, Asiana Airlines will provide its partners with ▲ a disaster reduction target management system ▲ technology and education on safety and health ▲ work environment improvement and workplace safety ▲ support for various safety and health activities via its efforts to prevent industrial accidents at cooperative companies.
- IOSA (IATA Operational Safety Audit) Certification
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The International Safety Flight Certificate is administered by the IATA and is used to evaluate and certify the safety systems of airlines through Audits by a professional inspection agency. It is an obligation of IATA member airlines worldwide and an essential requirement for codeshare flights with foreign carriers. Since our initial certification in 2004, we have been regularly re-certifying our position as a safe airline.
- Safety Management Award
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The safety management award is jointly hosted by the Ministry of Employment and Labor and the Maeil Business Newspaper and supervised by the MagKyung Safety and Environment Institute. It is a prize of the highest authority in the field of safety management which is awarded to the company that best leads safety management activities and creates a pleasant working environment with safety management as its top priority. Asiana Airlines was awarded the Grand Prize at the 7th Safety Management Awards in 1998. We have been recognized for our contribution to the establishment of a safety culture.