| Classification | Hours of use (closing hour) | Airports that have kiosk self check-in services (departure airports) |
|---|---|---|
| Domestic Flights | Up to 30 minutes before departure | Gimpo(GMP), Jeju(CJU), Gwangju(KWJ), Yeosu(RSU), Cheongju(CJJ), Daegu(TAE) |
| International Flights | Up to 60 minutes before departure | Incheon International Airport(ICN), Gimpo(GMP), Frankfurt(FRA), London Heathrow(LHR), Tokyo Narita(NRT), Osaka Kansai(KIX), Fukuoka(FUK), Sapporo(CTS), Tokyo Haneda(HND), Danang(DAD), Shanghai/Pudong(PVG), Nagoya(NGO), Beijing(PEK), Manila(MNL) |
Q What do I need to check-in at the airport kiosk? Details
For international flights, you need a passport, your 6 digit reservation number, or a 13-digit e-ticket number.
Q What can I do at the airport kiosk? Details
You can check in, print your boarding pass, select or change your seat, and add or update your mileage number. At some airports, you can print your baggage tag yourself.
Q I have bags to check. Can I self check-in? Details
Yes, you can. After receiving your boarding pass at the kiosk, you can check your bags quickly at the baggage counters of each airport.
Q Are there itineraries where airport kiosk check-in is not possible? Details
In these cases, please use the check-in counter of the operating airline for codeshare flights. For flights operated by Asiana Airlines, please obtain your boarding pass from an Asiana Airlines staff member at the airport counter.
Q What languages are supported at the airport kiosk? Details
Currently, Korean, English, Chinese, and Japanese language are available at the kiosk.
Q Can I receive my boarding pass at the airport kiosk if I am traveling in a group? Details
Yes, kiosk check-in is available. However, for group reservations, you must enter your reservation number along with additional personal information to protect the privacy of each passenger.
Q I purchased my ticket on social commerce. Can I process it at the airport kiosk? Details
Yes, you can. Bring your -digit alphanumerical reservation number or your 13-digit ticket number. For international flights, please bring your passport.
Q I’m traveling with an 18-month old child, can I use the airport kiosk? Details
Kiosk check-in is available even when traveling with an infant under 24 months or a child under 12 years. You can complete check-in quickly at the airport kiosk.