Content shortcut Home
  • Log in
  • Events
  • Customer Service
  • United States

Star Alliance/Partner Airlines

  • Asiana Club Members can use their earned miles to travel to more than 1,200 destinations around the world using Star Alliance flights.

Information on Using Flight Awards

  • Reservation and ticket issuance must be completed at least three days before the date of departure of the first itinerary.
  • The date of boarding in the itinerary after boarding of the first itinerary can be changed only one time at least three days before the date of departure of the section to be changed. (The change is allowed for same airline, same class, and same flight within the same route only. However, if there are no changes in the mileage redemption, it will not be possible to make changes.)
  • The date of boarding in the itinerary after boarding of the first itinerary can be changed only one time at least three days before the date of departure of the section to be changed. (The change is allowed for same airline, same class, and same flight within the same route only. However, if there are no changes in the mileage redemption, it will not be possible to make changes.)
  • If the reservation for the same itinerary (airline, route and date of boarding) has been made for both the award ticket and the regular ticket, the operator may cancel the reservation for awards. 
    e.g. If double reservations are made for the same itinerary of Air Canada flights (section and the date of boarding) through flight awards and regular reservations, Air Canada may cancel the reservation for flight awards.
  • Reservations using flight awards are available from 330 days to 354 days before the date of departure, according to the reservation period policy of the airlines.
  • If there are changes of a flight including dalays or cancellation at point of boarding flights of Star Alliance and Partners, please contact the operating carrier.
  • Ticket issuance through flight awards is available only when the reservation is fixed. Standby is not allowed.
  • The ticket issuance time limit may vary according to the airline. (Reservation may be cancelled if the ticket is not issued within the time limit.)
  • The ticket issuance time limit is applied as follows, and the reservation may be cancelled if the ticket is not issued within the time limit.
  • For Asiana Airlines (OZ) flights, Unaccompanied Minor (UM / YPTA) service is not permitted for award tickets issued by deducting other Star Alliance airline's frequent flyer miles.
Ticket Issuance Time Limit
Ticket Issuance Time Limit

Passenger Type Ticket Issuance Time Limit
When the date of departure is 96 hours or more after the date of reservation Issued within 72 hours after reservation
When the date of departure is within 96 hours after the date of reservation Issued within 24 hours after reservation

Flight Awards Mileage Redemption Table

(Miles / Based on the Round Trip)

Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Northeast Asia Northeast Asia 40,000 60,000 80,000
Southeast Asia 50,000 75,000 100,000
Southwest Asia 50,000 75,000 100,000
South Pacific 80,000 120,000 160,000
North America 80,000 120,000 160,000
Mexico, Hawaii, Central America 80,000 120,000 160,000
South America 1 90,000 135,000 180,000
South America 2 100,000 150,000 200,000
Europe 80,000 120,000 160,000
Middle East 80,000 120,000 160,000
Africa 100,000 150,000 200,000

(Miles / Based on the Round Trip)

Southeast Asia Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Southeast Asia Northeast Asia 50,000 75,000 100,000
Southeast Asia 40,000 60,000 80,000
Southwest Asia 50,000 75,000 100,000
South Pacific 90,000 135,000 180,000
North America 90,000 135,000 180,000
Mexico, Hawaii, Central America 90,000 135,000 180,000
South America 1 100,000 150,000 200,000
South America 2 110,000 170,000 220,000
Europe 75,000 115,000 150,000
Middle East 75,000 115,000 150,000
Africa 90,000 135,000 180,000

(Miles / Based on the Round Trip)

Southwest Asia Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Southwest Asia Northeast Asia 50,000 75,000 100,000
Southeast Asia 50,000 75,000 100,000
Southwest Asia 25,000 45,000 65,000
South Pacific 100,000 150,000 200,000
North America 100,000 150,000 210,000
Mexico, Hawaii, Central America 100,000 150,000 210,000
South America 1 110,000 165,000 220,000
South America 2 120,000 180,000 240,000
Europe 70,000 110,000 140,000
Middle East 70,000 110,000 140,000
Africa 80,000 120,000 160,000

(Miles / Based on the Round Trip)

South Pacific Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
South Pacific Northeast Asia 80,000 120,000 160,000
Southeast Asia 90,000 135,000 180,000
Southwest Asia 100,000 150,000 200,000
South Pacific 25,000 45,000 65,000
North America 110,000 165,000 240,000
Mexico, Hawaii, Central America 110,000 165,000 240,000
South America 1 110,000 165,000 240,000
South America 2 120,000 180,000 240,000
Europe 110,000 165,000 220,000
Middle East 110,000 165,000 220,000
Africa 120,000 180,000 240,000

(Miles / Based on the Round Trip)

USA, Canada Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
North America Northeast Asia 80,000 120,000 160,000
Southeast Asia 90,000 135,000 180,000
Southwest Asia 100,000 150,000 210,000
South Pacific 110,000 165,000 240,000
North America 25,000 45,000 65,000
Mexico, Hawaii, Central America 35,000 55,000 75,000
South America 1 35,000 55,000 75,000
South America 2 50,000 70,000 90,000
Europe 50,000 80,000 100,000
Middle East 80,000 120,000 160,000
Africa 80,000 120,000 160,000

(Miles / Based on the Round Trip)

Mexico, Hawaii, Central America Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Mexico, Hawaii, Central America Northeast Asia 80,000 120,000 160,000
Southeast Asia 90,000 135,000 180,000
Southwest Asia 100,000 150,000 210,000
South Pacific 110,000 165,000 240,000
North America 35,000 55,000 75,000
Mexico, Hawaii, Central America 35,000 55,000 75,000
South America 1 35,000 55,000 75,000
South America 2 50,000 70,000 90,000
Europe 50,000 80,000 100,000
Middle East 80,000 120,000 160,000
Africa 100,000 150,000 200,000

(Miles / Based on the Round Trip)

Europe Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Europe Northeast Asia 80,000 120,000 160,000
Southeast Asia 75,000 115,000 150,000
Southwest Asia 70,000 110,000 140,000
South Pacific 110,000 165,000 220,000
North America 50,000 80,000 100,000
Mexico, Hawaii, Central America 50,000 80,000 100,000
South America 1 70,000 110,000 140,000
South America 2 90,000 140,000 160,000
Europe 30,000 50,000 70,000
Middle East 40,000 60,000 80,000
Africa 70,000 110,000 140,000

(Miles / Based on the Round Trip)

South America 1 Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
South America 1 Northeast Asia 90,000 135,000 180,000
Southeast Asia 100,000 150,000 200,000
Southwest Asia 110,000 165,000 220,000
South Pacific 110,000 165,000 240,000
North America 35,000 55,000 75,000
Mexico, Hawaii, Central America 35,000 55,000 75,000
South America 1 25,000 45,000 65,000
South America 2 50,000 70,000 90,000
Europe 70,000 110,000 140,000
Middle East 80,000 120,000 160,000
Africa 100,000 150,000 200,000

(Miles / Based on the Round Trip)

South America 2 Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
South America 2 Northeast Asia 100,000 150,000 200,000
Southeast Asia 110,000 170,000 220,000
Southwest Asia 120,000 180,000 240,000
South Pacific 120,000 180,000 240,000
North America 50,000 70,000 90,000
Mexico, Hawaii, Central America 50,000 70,000 90,000
South America 1 50,000 70,000 90,000
South America 2 25,000 45,000 65,000
Europe 90,000 140,000 160,000
Middle East 90,000 130,000 180,000
Africa 120,000 180,000 240,000

(Miles / Based on the Round Trip)

Middle East Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Middle East Northeast Asia 80,000 120,000 160,000
Southeast Asia 75,000 115,000 150,000
Southwest Asia 70,000 110,000 140,000
South Pacific 110,000 165,000 220,000
North America 80,000 120,000 160,000
Mexico, Hawaii, Central America 80,000 120,000 160,000
South America 1 80,000 120,000 160,000
South America 2 90,000 130,000 180,000
Europe 40,000 60,000 80,000
Middle East 40,000 60,000 80,000
Africa 80,000 120,000 160,000

(Miles / Based on the Round Trip)

Africa Flight Awards Mileage Redemption Table

Origin Destination Economy Business First
Africa Northeast Asia 100,000 150,000 200,000
Southeast Asia 90,000 135,000 180,000
Southwest Asia 80,000 120,000 160,000
South Pacific 120,000 180,000 240,000
North America 80,000 120,000 160,000
Mexico, Hawaii, Central America 100,000 150,000 200,000
South America 1 100,000 150,000 200,000
South America 2 120,000 180,000 240,000
Europe 70,000 110,000 140,000
Middle East 80,000 120,000 160,000
Africa 80,000 120,000 160,000

Area Category at the Mileage Deduction Table

Information on Routes to Which the Premium Class Mileage Redemption Criteria is Applied

  • Miles to issue Flight Awards are redeemed according to the mileage redemption table by adding flight distances for each airline of boarding. Please contact Asiana Airlines for further information on the distances for each airline of boarding.

Mileage Redemption Criteria

Domestic Flights of Asiana Airlines + Star Alliance Sections

Mileage for international flights is redeemed based on the policy of Asiana Airlines, and mileage for the remaining sections of the itinerary is redeemed based on the Star Alliance Mileage Redemption Table.

International Flights of Asiana Airlines + Star Alliance Sections

Based on the Star Alliance Mileage Redemption Table.

Cases of mileage redemption that requires 

Jeju-Seoul-Miami (Transit in New York) / Economy Class
Jeju
5,000 Miles 5,000 Miles
Seoul
40,000 Miles 40,000 Miles
transit in New York
Miami
Domestic Flight(OZ)
Jeju Seoul with Asiana Airlines
10,000 Miles
International Flight
(Transit in the U.S )
Seoul New York with Asiana Airlines followed by United Airlines
Miami New York with United Airlines followed by Asiana Airlines
40,000 Miles
40,000 Miles
Mileage Redemption
90,000 Miles
Jeju-Seoul-Miami (Stopover in New York ) / Economy Class
Jeju
5,000 Miles 5,000 Miles
Seoul
40,000 Miles 40,000 Miles
New York
(Stopover)
12,500 Miles 12,500 Miles
Miami
Domestic Flight(OZ)
Jeju Seoul with Asiana Airlines
10,000 Miles
International Flight
(Stopover in the U.S)
Seoul New York with Asiana Airlines followed by United Airlines
Miami New York with United Airlines followed by Asiana Airlines
80,000 Miles
25,000 Miles
Mileage Redemption
115,000 Miles
Seoul-Bangkok / Business Class
Seoul
37,500 Miles
37,500 Miles
Bangkok
International Flight
Seoul Bangkok
75,000 Miles
Mileage Redemption
75,000 Miles

Itinerary

  • Round-trips and one-way trips are both available.
  • The maximum number of segments on an Award Ticket is eight (8). If using only Japan domestic flights with ANA, up to four (4) segments are allowed.
  • For Open Jaw (non-flight routes), non-flight routes should be shorter than the previous route. In case non-flight routes are longer than the previous route, a separate ticket issuance is required
  • Award Ticket reservations may be made only if there is enough mileage that is required.

Stopover

  • Up to seven (7) stopovers are allowed that are longer than 24 hours if there are eight (8) segments in total, without Open-Jaw segments

Transit

  • TransitTwo(2) transits are allowed between the departure city and the destination. Transfers are allowed only when they are included in the M.P.M. between the place of departure and the destination, and only when a fare, the basic unit of the ticket, exists. (Transit is available only on routes for which MPM is specified by IATA. Miles shall be redeemed for itineraries that only consist of domestic routes, also Mexico from and to elsewhere in the Americas, Canada from and to elsewhere in the Americas, and New Zealand from and to Australia routes, none of which are specified in the MPM.)
    • What is MPM (Maximum Permitted Mileage)? MPM refers to the maximum mileage permitted between a place of departure and a destination, as determined by the International Air Transport Association (IATA)
  • If all eight (8) segments are used without Open Jaw, a maximum of five (5) transfers are allowed.

Expiration date and mileage redemption regulations

  • The Award Ticket expires within one year from the initial date of issuance, and cannot be extended.
  • If there are multiple classes in an itinerary, miles will be redeemed according to the class of each segment. (However, where there are transit flights, mileage will be redeemed according to the highest class of each segment.)
  • A Flight Award cannot be transferred to someone else.
  • Making changes to the issued Flight Award is allowed before boarding.To make changes after the first segment has been used, only one (1) change can be made until three (3) days before the new departure date. The date of flight can be changed once, as long as it is the same carrier, boarding class, and flight number. However, if there are changes in mileage redemption (increase or decrease in required amount), the date of flight cannot be changed.
  • For unused flight segments, the refund of applied mileage is possible. Unused flight segments also refer to unused portions after flown segments in an itinerary. Please note for transit routes, partial refunds are not permitted. Also, remaining unused segments after flying a segment of Asiana Airlines may result in additional deductions after recalculation based on Asiana Airlines ticketing rules and travel season.
  • The following regulations will be applied when requesting refunds on unused Star Alliance Flight Award tickets:
    • Refund penalty for tickets issued within one year: 3,000 miles or USD30.00 per passenger, per ticket.
    • Refund penalty for tickets over one year: 10,000 miles or USD100.00 per passenger, per ticket.
    • Refund penalty is waived for online refunds on Star Alliance mileage tickets purchased online before Nov. 20, 2016 or unused mileage tickets purchased online after Nov. 21, 2016.
  • There will be a reissue fee of 3,000 miles or USD30 per passenger upon reissuing Star Alliance mileage tickets (Reissue fee is waived for tickets purchased online before Nov. 20, 2016).

Restrictions

  • Codeshare flights cannot be used with flight awards.
    e.g.) Flights of United Airlines (O) Flight names of Asiana Airlines operated by United Airlines (X)
  • A unaccompanied child under 12 may not be allowed; or, an extra charge may be applied, depending on the policy of the operating carrier.
  • When boarding domestic flights in Japan using ANA, the below restrictions are applied
    • Maximum Number of Sections of Boarding: 4 Sections of Domestic Flights in Japan
    • Reservations Available by: 60 Days before the Date of Departure
    • Tickets Valid by: 90 Days after the Date of Ticket Issuance (Tickets Including International Flights: 1 Year after the Date of Ticket Issuance)

Other Regulations

  • Lost flight awards are not re-issued or returned.
  • The same miles as are redeemed for adults will be redeemed for an infant (under 24 months of age on the departure date) or a child. An infant not occupying a seat may travel with an infant ticket (10% of the regular fare for an adult).
  • The Blackout Period is applied in accordance with the policy of each Star Alliance partner, and the policy including the above may change.
  • The schedule of Star Alliance partners may change or be cancelled without prior notice. Please contact the Asiana Airlines Reservation Center or the airline concerned in advance of boarding.
  • The flight awards policy of Asiana Airlines is applied to other affairs.

Area Category at the Mileage Deduction Table

Area Category at the Mileage Deduction Table

Region Departure city
Northeast Asia Taiwan, East Russia (Vladivostok, Sakhalin, Khabarovsk), Macau, Mongolia, Japan, China, Korea, Hong Kong
Southeast Asia Guam, Laos, Marshall Islands, Micronesia, Malaysia, Myanmar, Vietnam, Brunei, Saipan, Singapore, Indonesia, Cambodia, Thai, Palau Islands, Philippines
Southwest Asia Nepal, Maldives, Bangladesh, Bhutan, Sri Lanka, Afghnistan, Uzbekistan, India, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Pakistan
South Pacific Nauru, New Zealand, New Caledonia, Vanuatu, Samoa, Solomon Islands, American Samoa, Kiribati, Tonga, Tuvalu, Papua New Guinea, French Polynesia, Fiji Islands, Australia
North America US(exclude Hawaii), Canada
Mexico, Hawaii, Central America Guiana, Guadeloupe, Guatemala, Grenada, Nicaragua, Dominica, Dominican Republic, Martinique, Mexico, Montserrat, Barbados, Bahamas, Bermuda, Belize, British Virgin Islands, St.Lucia, St.Vincent, St.Kitts & Nevis, Suriname, Aruba, Haiti, Antigua, Antilles, El Salvador, Honduras, The US Virgin Islands, Jamaica, Cayman Islands, Costa Rica, Cuba, Trinidad & Tobago, Puerto Rico, French Guiana, Hawaii
South America 1 Venezuela, Bolivia, Ecuador, Colombia, Panama, Peru
South America 2 Brazil, Argentina, Uruguay, Chile, Paraguay
Europe Georgia, Greece, Netherlands, Norway, Denmark, Germany, Latvia, Russia, Romania, Luxembourg, , Lithuania, Liechtenstein, Macedonia, Malta, Monaco, Morocco, Moldova, Belgium, Belarus, Bosnia, Bulgaria, Cyprus, San Marino, Serbia, Sweden, Switzerland, Spain, Slovakia, Slovenia, Armenia, Iceland, Ireland, Azerbaizan, Andorra, Albania, Algeria, Estonia, United Kingdom, Austria, Ukraine, Italy, Gibraltar, Czech, Croatia, Turkey, Tunisia, Portugal, Poland, France, Finland, Hungary
Middle East Lebanon, Bahrain, Saudi Arabia, Sudan, Syria, U.A.E., Yemen, Oman, Jordan, Iraq, Iran, Israel, Egypt, Qatar, Kuwait
Africa Ghana, Gabon, Gambia, Guinea, Namibia, Nigeria, South Africa, Niger, Liberia, Lesotho, Rwanda, Libya, Reunion, Madagascar, Malawi, Mali, Mauritius, Mozambique, Burkina Faso, Benin, Botswana, Burundi, Senegal, Seychelles, Somalia, Swaziland, Angola, Eritrea, Ethiopia, Uganda, Zaire, Zambia, Equatorial Guinea, Central African Republic, Djibouti, Zimbabwe, Chad, Cameroon, Kenya, Comoros, Cote d'Ivoire, Congo, Tanzania, Togo

Notice on Routes to Which Premium Class Mileage Deduction Standards are applied

(Based on boarding date)
Notice on Routes to Which Premium Class Mileage Deduction Standards are applied

Type Session Flight Number Validity Remarks
First Suite Class Incheon Frankfurt OZ541/542 From 2017. 2. 1 Additional 10,000 miles per one-way trip (20,000 miles per the round trip) are redeemed for the itinerary with transfers including the flight name, based on the mileage deduction criteria for the transfers of the regular First Class
Incheon LA OZ204/203 From 2015. 06. 28
OZ202/201 From 2014. 08. 20
Incheon New York OZ222/221 From 2013. 07. 22
Business Smartium Class Incheon San Francisco OZ212/211 From 2010.12.7
Additional 10,000 miles per one-way trip (20,000 miles per the round trip) are redeemed for the itinerary with transfers including the flight name, based on the mileage deduction criteria for the transfers of the regular Business Class
Incheon LA OZ204/203 From 2011.5.25
OZ202/201 From 2014.8.20
Incheon Chicago OZ236/235 From 2017.3.10
Incheon Frankfurt OZ541/542 From 2017.2.1
Incheon Sydney OZ601/602 From 2017.3.5
Incheon Seattle OZ272/271 From 2017.3.26
Incheon Paris OZ501/502 From 2017.5.8
Incheon Rome OZ561/562 From 2017.5.8
Incheon Honolulu OZ232/231 From 2017.9.21
Incheon London OZ521/522 From 2012. 11. 17
Incheon New York OZ212/211 From 2013.7.22
Incheon Venice OZ531/532 From 2018.5.1
Incheon Barcelona OZ511/512 From 2018.8.30
  • For routes without Premium Class, the standard Premium Class mileage deduction of 10,000 miles per one-way trip (20,000 miles for round-trip) will not be applied.