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COVID-19 Coronavirus Refund or Re-issue Penalty Waiver for all International routes (Ticketing from March 10, 2020)

views 166,816 2020.03.11

Plan your travel ahead with Asiana Airlines!

We are waiving reissue/refund penalties for all international routes (1 time only)
Book ahead and travel seamlessly!


1. Applicable Dates

  • Ticketing Date : March 10, 2020~April 30, 2020
  • Departure Date : March 10, 2020~No limit
  • Changeable departure date : Within the ticket validity period

2. Applicable Routes : Asiana Airlines international ticket

  • Asiana Airlines purchased tickets departing from South Korea or international gateways (Excludes mileage Tickets)
  • Including tickets purchased from travel agencies and codeshare flights
  • Unused tickets or partially used tickets

3. Penalty Fee Waiver : Duplicated application not permitted

  • Option 1. Waiver for Refund Penalty
  • Option 2. Waiver for reissue penalty due to a schedule change (applicable to first reissue penalty fee only)
  • Difference in fare and tax will be collected depending on date and route change

4. Other Information : Please check beforehand if your ticket includes another airline's itinerary as this may not apply to your ticket.