Airport Guide│ASIANA AIRLINES
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Airport Information Desk

Airport Code
  • International Terminal G (Arrival/Departure)
Location
  • About 13miles (22km) away to the south from S.F downtown  See map
Website
Check-In Counter
  • International Terminal G side Aisle 4
    Night (OZ211) : Aisle 4 (50~56)

Counter Hours of Operation
  • Open : 1950L (3hours and 30 minutes before departure)
    Close : 2220L (1 hour before departure)
    ※ Recommend to check in baggage by 2120 due to baggage belt jam problem in SF airport.
Kiosk Availability
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • 1-650-877-3010
    ※ Available hours for inquiries (1630L~2000L, 0020L~0050L)
    ※ Your call may be transfered to voice mail box during flight operation hour.
Lounge Name
  • - Business Class/Star Alliance Gold : Air India Maharaja Lounge (A Gate)
    - Business Class/Star Alliance Gold Members : United Club (Gate G6 in G side)
    * Due to Air India lounge seat limitation, passengers can use either Air India lounge or United lounge.
Location
  • - Air India Maharaja Lounge : left side of check point in A Gate
    - United Club : at gate G6
Available Services
  • ※ Lounge Access Information
    - Passengers under the age of 18 who are not
    accompanied by a guardian are not permitted to enter the lounge in accordance with
    lounge policy.

    - Internet & WI-FI
International flight international flight
Procedure
Flight Arrival -> Immigration Process -> Baggage Claim -> Custom Inspection -> T/S -> Baggage Drop -> Air Train (or walk) -> Each Airline Terminal -> Re Check-in -> Gate
Notes
You must pick up your luggage at the carrousel and proceed customs clearance upon arrival even though you check in your luggage to the final destination. Then you may drop your luggage at the baggage drop located outside the exit point to your right.
International flight domestic flight
Procedure
You must pick up your luggage at the carrousel and proceed customs clearance upon arrival even though you check in your luggage to the final destination. Then you may drop your luggage at the baggage drop located outside the exit point to your right.
Notes
  • Flight Arrival -> Immigration Process -> Baggage Claim -> Custom Inspection -> T/S -> Baggage Drop -> Air Train (or walk) -> Each Airline Terminal -> Re Check-in -> Gate
Baggage transfer
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