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Airport Information Desk

Airport Code
  • CHANGI AIRPORT Terminal 3
Location
  • #B1-36, Terminal3, 65 Airport Boulevard, Singapore 819663  See map
Website
Check-In Counter
  • CHANGI Airport Terminal 3, 2nd Floor, Row No.8
    ※ ECI (Early Check In) Counter : CHANGI Airport Terminal 3, 2nd Floor, Row No.8
Counter Hours of Operation
  • [Counter OPEN : 3 Hours prior to departure]
    [Counter CLOSE : 40 Minutes prior to departure]

    *OZ752 (22:50 Departure) : 19:50 ~ 22:10

    *ECI (Early Check In) Counter (Operated by Airport Autority)
    - Location : Terminal 3, 2nd Floor, Row No.8
    - Operating Hours : 15:00 ~ 19:50
    ※ Group Passengers are not allowed.
    ※ Operating Hours and Location of ECI Counter are subject to change according to airport operating conditions.
Kiosk Availability
Mobile Boarding Pass Usage
Availability
Visa Information
Regional Offices Contacts
  • +65-6542-9636
    ※ Operating Hours : 14:30L ~ 19:00L (Local Time)
Lounge Name
  • SATS Premier Club Lounge
Location
  • Turn left after passing through the departure immigration.
    Take the first escalator leading to the airline lounges.
Business Hours
  • 05:00 ~ Next 02:40
Available Services
  • International Call N/A
    Domestic Call N/A
    Domestic Call(Mobile) N/A
    FAX N/A
    Printer N/A
    Wi-Fi Available (Free)
    PC(Internet) Available (Free)
    Shower Room Available (Free)
Domestic flight international flight
  • N/A
International flight international flight
Procedure
Asiana Airlines Transfer Counter : Terminal 3, Level 2, Transfer Lounge B
Transfer Counter Operating Hours : 15:00 ~ 22:10

* Asiana Airlines Arrival to Terminal 3
- To T1 : Take Sky Train or Walk to T1
- To T2 : Take Sky Train to T2
- To T4 : Take Shuttle Bus in Transit Area to T4
Notes
N/A
International flight domestic flight
Procedure
N/A
Notes
  • N/A
Baggage transfer
  • If baggages are through checked to next destination, passengers do not have to claim the baggages.
    However, if transit hour exceed 48 hours, baggages could not be through checked. Passengers should clear immigration and claim baggages, then check-in baggages again.