In-flight environment and etiquette│ASIANA AIRLINES
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In-flight environment and etiquette

Low humidity/dry cabin Expand contents

Humidity is maintained at 10-20% because the cold air outside compresses, heats up, and enters the cabin. People feel most comfortable at a 40-60% humidity level. If we consider the fact that humidity levels indoors are 10-20% during the winter season, when rooms are heated, we can surmise that the cabin environment is quite dry.

  • Drink water or beverages frequently while in the cabin.
  • If your eyes sting or hurt because of contact lenses, use artificial tears or take your contacts out and wear glasses if possible.
  • Apply lotion to prevent dry skin.

Changes in pressure Expand contents

At higher altitudes, atmospheric pressure is lowered, so special equipment is used to supply compressed air to the aircraft during flight.
Depending on the altitude during the flight, the air pressure varies from 1 atmosphere (ground pressure) to 0.8 atmosphere (at 2000 meters above sea level), and most healthy passengers can travel without any discomfort.
However, passengers who regularly have otitis media or sinusitis symptoms, as well as patients who need treatment due to dental illnesses, may feel uncomfortable.

  1. 1. Ear pain
    During take off and landing, and when the air pressure changes, the eustachian tubes in your ears become clogged due to changes in atmospheric pressure. You may not be able to hear well or at times, you may feel pain. Also, if you have sinusitis, the air inside your facial paranasal sinuses may swell and cause facial (usually forehead) pain.
    • During take off or landing, you can chew gum, have candy, swallow, drink water, or yawn, etc., to prevent discomfort. Newborns or infants cannot express or prevent discomfort, so they should be fed milk or given pacifiers.
    • If you have cold symptoms such as nasal congestion, etc., this may make it more likely for ear pain to occur. Prepare nasal decongestants in spray form or antihistamines, etc., according to a doctor’s prescription.
    • If these symptoms should occur, fill your mouth with air, hold your nose with your hand, close your mouth and blow as if you are trying to blow the air in your mouth through your nose to push your eardrums out. However, be careful not to blow too hard.
  2. 2. Toothache
    Due to changes in the air pressure, the air in spaces between your teeth may expand or contract and cause pain. If the pain is severe, please administer a pain reliever. If you have other dental illnesses such as cavities, receive treatment before the flight. If you experience toothache during the flight, receive treatment after arrival.
  3. 3. Abdominal pain, bloating
    There are 1-2 liters of gas in your stomach, a digestive organ, and you may feel bloating in the low-pressure cabin. If you experience constipation or drink lots of carbonated drinks due to this, you may feel abdominal pain or bloating.
    • Do not wear clothes that are tight around the waist or abdomen.
    • Do not drink a lot of carbonated beverages during the flight.
    • Treat constipation before the flight. Do not hold your bowel movements for a long time during the flight.
    • Do not eat or drink too much.

Turbulence/air sickness Expand contents

When the aircraft is passing through unstable air currents, you may experience severe turbulence. Although turbulence generally occurs when the plane is passing through a lot of clouds, it is usually unpredictable because it is a phenomenon that can happen even when there are no clouds at all. Please wear your seat belt when seated, and if there is an announcement stating that there will be turbulence, please return to your seat and fasten your seat belt immediately.

  • Air sickness
    You may experience sickness aboard the plane, as you may when traveling by boat or car. You will mainly feel dizziness, accompanied by nausea or vomiting in severe cases.
    Air sickness may occur more easily when there is severe turbulence due to air currents.
    • You are more likely to experience this if you have had too much to eat or drink, or if your stomach is empty. Make sure you eat an appropriate amount of food that is easily digested, starting from before the flight.
    • Do not read newspapers or magazines for too long on the flight.
    • Take slow breaths, in a relaxed position, with your seat back and your clothes loosened. Placing a cool towel on your forehead may also help.
    • Rinse your mouth with cool water.

Prolonged immobility Expand contents

If you ride a bus for more than 2-3 hours, you may experience dizziness and numbness, or swelling in your legs, once you get off. Similarly, on a long flight, if you do not move frequently and remain in your seat for a long time, you may feel fatigue, muscle tension, swelling in the legs, dizziness, formation of blood clots, etc.

  1. 1. Passengers who need to be careful when traveling due to deep vein thrombosis (also known as Economy Class syndrome)
    • If you or a family member have experienced deep vein thrombosis (DVT) or a pulmonary embolism in the past
    • If you are receiving estrogen treatment (oral contraceptive, hormone replacement therapy)
    • Pregnant women
    • If you have recently undergone surgery or sustained injury, especially in the abdominal, pelvic, or leg areas
    • Cancer patients
    • Passengers over 60 years of age
    • If you have a family history of blood clotting
  2. 2. To prevent leg edema and thrombosis
    • Wear comfortable clothes and do not fall asleep in a position that tightens your body.
    • Drink beverages or water regularly. Avoid coffee, tea, alcohol, etc., as they promote diuretic action which can cause dehydration.
    • Stand up, walk the aisle frequently, and massage your feet and knees.
    • Repeat stretches such as rotating your ankles, etc., for at least 5 minutes per hour while seated and do not cross your legs.
    • If your legs usually tend to swell, prepare pressure stockings and wear them.
      • Please note that Asiana Airlines shows a reference video of simple stretches that can be done on the flight.

Cosmic radiation Expand contents

  • What is cosmic radiation?
    Radiation is particles or electromagnetic waves emitted from an object due to the collapse of an element. It exists in space, including on Earth, and has existed since the beginning of the universe. All life on Earth is constantly exposed to natural radiation emitted from the natural world, such as the sun and land. Of these, radiation emitted from nuclear fusion reactions of cosmic stars, such as the sun, that reaches the Earth from outer space through the atmosphere is called cosmic radiation. The amount of cosmic radiation present in the Earth’s atmosphere depends on altitude, latitude, and the activity of the sun.
    As altitude increases, the amount of radiation exposure also increases, because the atmosphere protecting us from cosmic radiation becomes thinner and, depending on the influence of the Earth’s magnetic field, radiation dosage increases, with more radiation in the Polar or Antarctic region than the equatorial region.
  • Radiation in daily life
    Radiation exists in our life in various forms. Trace elements of radiation are present throughout our daily life, from the sun, land, and even in our food. Thus, people living in Korea receive natural radiation of about 3 milli-sieverts per year (world average is 2.4 milli-sieverts). In some areas, such as China and the United States, there are locations that receive 10 times more natural radiation than the world average. We are also exposed to artificial radiation during medical treatment, from radioactive waste, and from nuclear weapons tests. We receive about 0.01 to 0.1 milli-sievert of radiation from normal chest X-ray imaging, a common occurrence, and 5 to 25 milli-sieverts from CT imaging.
    • Milli-sievert, mSv: unit of biological effect of radiation
  • Air travel and cosmic radiation
    During air travel, passengers are exposed to a small amount of cosmic radiation but according to research conducted by the US Federal Aviation Administration and research institutions, the effects on travelers of radiation exposure from air travel are insignificant. Flying on the polar route has been confirmed safe through long-term observation of the level of exposure on the polar route.

The estimated amount of cosmic radiation exposure on our polar route is as follows.

(Units: millisieverts, mSv)

Amount of Cosmic Radiation Exposure Chart
Route Lowest Highest Average
New York Incheon 0.06119 0.08560 0.07264
Chicago Incheon 0.06300 0.07863 0.06997
  • The optimum route is selected after comparing several routes on the day of travel. Thus, depending on the conditions of specific routes on the day of travel, you may not travel the polar route.
  • The International Commission on Radiological Protection recommends that additional exposure to radiation, excluding natural radiation, be less than 1 milli-sievert to minimize the effect of radiation on the general public, pregnant women, and unborn children. This is similar to the amount of radiation exposure experienced when traveling on long distance flights for approximately 200 hours (13-15 times between New York and Incheon).
  • Although the effect of radiation is said to be minimal, passengers who take a lot of long distance flights due to their work and are likely to be exposed to more cosmic radiation than ordinary passengers, as well as pregnant passengers, should keep a record of their itinerary and flight times for one year, or throughout the length of the pregnancy, and consider their degree of exposure to maintain good health.

In-flight etiquette Expand contents

  • - The airplane cabin is a unique space where people from all over the world, young and old, travel together.
  • - We ask for your cooperation in ensuring that everyone on board has a comfortable and enjoyable trip by following global etiquette.
  • - For any behavior that causes discomfort and inconvenience, or invades the personal space of other guests, the cabin crew can advise caution and take disciplinary measures.
[Bad manners that go against in-flight etiquette]
  • ▶ Removing socks or eating personally brought food, causing odors
  • ▶ Playing music or videos through speakers, making noise
  • ▶ Excessive alcohol consumption (air pressure differences can intoxicate faster than usual)
  • ▶ Causing discomfort to other guests by placing hands, feet, or other body parts on the seat or armrest in front of or next to them
  • ▶ Disturbing guests behind you by reclining your seat back during meal times
  • ▶ Pushing the back of the seat in front of you or pushing your monitor forcefully, causing discomfort to the guest in front of you
  • ▶ Loud conversations among your group, disturbing surrounding guests
  • ▶ Guardians ignoring disruptive behavior of their infants and children
  • ▶ Brushing your teeth in places other than the bathroom
  • ▶ Violating the portrait rights of other guests by taking excessive photos or videos
  • ▶ Taking a pet out of its cage

Use of Portable Electronic Devices Expand contents

Use of Portable Electronic Devices 표
Classification Applies To The Following Devices
Devices Prohibited At All Times Televisions
AM/FM Radios
Transmitter (Amateur, Citizens Band, Facsimile, walkie-talkie)
Remote-controlled toys
Computer printers
E-cigarettes
Any devices with cellular network service enabled
Permitted While
Boarding Door Is Open
PDAs, smart devices (smart phones, tablet pcs, e-readers) and mobile phones with cellular network function enabled
GPS receivers utilizing external wires
Two-way pagers
Devices Permitted At All Times PDA, smart devices (smart phones, tablet pcs, e-readers) with cellular network function disabled; devices switched to flight mode
Hearing aids
Portable artificial internal organs, pacemakers, artificial arms (/hands) and legs (/feet) that operate with electricity, electronic thermometers, electronic sphygmomanometers, battery-operated electro-cardiogram recording devices, battery-operated inhalers
Electronic watches, cameras (including strobe lights), portable voice recorders, electronic shavers, noise cancelling headphones, etc.
Approved medical devices, approved life support devices
Aircraft-installed equipment such as in-flight entertainment systems
Electronic cameras (film/digital), video cameras, camera players
Laptop computers, electronic games, devices equipped with Bluetooth
Electronic Camera(Film/Digital),video cameras, camera players
CD/MD/MP3 Players, Digital Cassette Players or Recorders
Portable electronic devices that have been authorized for in-flight use and in compliance with the captain as per the aircraft manufacturer’s advice. Devices should pose no interference with the aircraft’s electrical waves.

FAQ

FAQ
Q What are portable electronic devices?
A Portable electronic devices refer to light weight electronic devices which are powered by battery or electricity, and are handy and easy to use. They include tablet PCs, e-Readers, portable computer game players, all of which enable the communicating and processing of data. Though mobile phones are not included in this category of portable electronic devices, they can be used when an additional announcement is made by a flight attendant when an aircraft has its doors open or has landed
Q What are the restrictions regarding electronic devices while an aircraft is landing or taking off?
A Specific electronic devices are allowed to be used while an aircraft is moving on the land, landing or taking off. These devices should be able to be gripped in one’s hands or be small enough to be put in the Seat Pocket. In addition, it is noted that the cables or parts of the electronic device should not be in the way of other passengers while disembarking the plane. Some electronic devices which are not small enough to be kept in the Seat Pocket should be stored in the overhead compartment or packed in a bag and put under seats.
Q Why are larger portable electronic devices such as laptops or DVD players not allowed to be used while an aircraft is moving on the land or during landing/taking off?
A Electronic devices, which are bigger than tablet PCs, generally are considered risky due to their size and weight from the physical point of view. In those cases, it is hard for the devices to be stored in the Seat Pocket or in a fixed position, and then easily moved out of the pocket at point of landing or taking off. Therefore it is recommended that larger portable electronic devices, which cannot be kept in the Seat Pocket, should be put in the overhead compartment or packed in a bag to be stored under the seat
Q Should use of the electronic devices be restricted if the navigating systems have become affected by their use?
A In the event that the captain delivers a message to the flight attendants that the use of electronic devices has generated electronic waves and affected the operation of the aircraft, the flight attendants will make an announcement that the electronic devices cannot be used any longer and look around to make sure that all passengers are not using the devices any longer. In addition, the use of said portable electronic devices is subject to visibility, weather, or specific operational circumstances.
Q What are flight attendants required to do regarding the use of electronic devices by all passengers while an aircraft is moving on the ground or before taking off?
A Before take-off, flight attendants will make a couple of announcements, and then the doors of the aircraft will be closed. At this time, they will restrict the use of electronic devices by passengers, if required. This instruction should be abided by all passengers so that the attendants can prepare for take-off.
Note
  • The use of cell phones is permitted when the main cabin door is open and following the cabin crew’s instruction after landing.
  • The use of PDAs, smart phones, tablet PCs and e-Readers with flight mode is permitted for the duration of the flight. Devices must be switched to flight mode after the cabin door is closed.
  • The use of electronic devices may be prohibited due to flight conditions or size limitations. Handheld devices and laptops should be held securely or stowed in the seat pocket during taxi, takeoff and landing. Devices unable to be stowed in the seat pocket must be kept in the overhead bin or under the seat.
  • The use of portable electronic devices may be restricted depending on flight operations such as inclement weather. Please follow the cabin crew’s instruction at all times.
  • Passengers who do not comply with the following regulations may be fined $5,000 for violating the Aircraft Safety and Security Law.