Family Mileage Plan & Mileage Transfer│ASIANA AIRLINES
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General Information

  • If you have insufficient mileage when reserving mileage tickets (including seat upgrades), you can add a family member’s mileage and use it to reserve tickets

Family mileage plan

Representative member
  • Paternal/maternal grandfather
  • Parents
  • Siblings
  • Son/daughter in law
  • Spouse’s parents
  • Spouse
  • Children
  • Grandchildren
Scope of registration
  • The family representative’s spouse, children, parents, paternal/maternal grandparents, grandchildren, siblings, son in law, daughter in law, and parents of spouse
  • * Must register family members
  • * Up to 8 family members, including the family representative, can be registered (cannot register twice when registering as a family member)
Documents to submit
  • 1) Family mileage plan registration form
  • 2) Documentary proof of family relationships
Documentary proof with chart showing family relationships for Family mileage


Korea Resident registration document issued in the last 6 months, legal documents showing family relationships and birth dates of the family representative and all family members to be registered, such as a family registration certificate, etc.
(documents not clearly showing family relationships or personal documents without any legal status, such as health insurance certificates, wedding invitations, view-only resident registration certificates will not be accepted.)
Outside Korea

Legal documents showing family relationships and birth dates of the family representative and family members to be registered, such as marriage certificates issued in the last 6 months, birth certificates, census documents, tax certificates, etc.

(Additional documents may be requested depending on the county of your residence.)

  • Family relationships should be specified. Please redact the last digits of the resident registration number (masking) so that it is not visible before submitting.
  • The family member must sign the document themselves. For children under 14 years of age, a parent can sign in their place for registration.
Registration method

Website

  1. 01

    Filling out the family mileage
    registration form

  2. 02

    Scan documents to submit

  3. 03

    Apply for family membership registration

    * Online request available region : Korea, U.S., Japan, China, Hong Kong, Europe

  4. 04

    Complete application and view application status

Submit in person

Directly submit documents to an Asiana branch

Submit via FAX

Submit documents via FAX to the Asiana Club Service Center [Asiana Club Service Center]

Notes

  • When adding family mileage for use, your own mileage will be used first and family members’ mileage will be deducted to cover the insufficient amount.
  • If the boarding member’s remaining mileage is 0, family mileage cannot be added to or used through the boarding member’s own account. Instead, a family member account can be used to issue a mileage ticket in the name of the boarding member (however, branch office visit is required).

Mileage transfer

In principle, accumulated mileage should be used by the member themselves, but the member’s mileage can be used to issue a mileage ticket (including Upgrade Awards) under a family member’s name, if the following conditions are met. However, the individual receiving the mileage must also be a Asiana Club member.

Scope of provision

Family representative’s spouse, children, parents, paternal/maternal grandparents, grandchildren, siblings, son in law, daughter in law, and parents of spouse

Documents to submit
  • 1) Mileage ticket transfer proxy letter
  • 2) Documentary proof of family relationships
Documentary proof showing family relationship chart for Mileage transfer


Korea Resident registration document issued in the last 6 months, legal documents showing family relationships and birth dates of the family representative and all family members to be registered, such as a family registration certificate, etc.
(documents not clearly showing family relationships or personal documents without any legal status, such as health insurance certificates, wedding invitations, view-only resident registration certificates will not be accepted)
Outside Korea

Legal documents showing family relationships and birth dates of the family representative and family members to be registered, such as marriage certificates issued in the last 6 months, birth certificates, census documents, tax certificates, etc.

(Additional documents may be requested depending on the county of your residence.)
  • If the Family Mileage Plan (FMP) is registered, documentary proof of family relationships is not required.

Reservation and issuance

You can reserve and issue mileage tickets using family plan mileage from the homepage as well. Also, the member can use their mileage to issue mileage tickets under the name of someone who is registered as a family member. Mileage must be deducted at the time of reservation, and tickets issued cannot be changed to another person’s name.

Notes
  • As of November 07, 2014, the scope of bonus transfer benefits granted to Platinum, Diamond Plus, and Diamond members has been changed to “between transferable family members”. However, with regard to mileage that you accrued as a Platinum, Diamond Plus, or Diamond member on or before November 6, 2014, bonus transfers can be issued in another person’s name if Diamond class or higher has been maintained and the relevant miles have not expired. However, bonus transfers issued in another person’s name are not possible from the homepage.

FAX/Postal Registration

Korea (Asiana Club Service Center)
  • Business Hours 평일 오전 9시 ~ 오후 6시,
    토 · 일요일 및 공휴일 휴무
  • Phone Number 한국 내 전용 : 1588-8180
    해외에서 이용 시 : 82-2-2669-8180
  • Fax 한국에서 이용 시 : 02-2669-4275/4276
    해외에서 이용 시 : 82-2-2669-4275/4276
  • Address (07505) 서울시 강서구 오정로 443-83
    아시아나타운 아시아나클럽 서비스센터
The U.S. (Asiana Club Service Center)
  • Business Hours 08:30~17:30 (Pacific Standard Time),
    Monday~Friday
  • Phone Number 1-800-227-4262
  • Fax 1-213-380-1688
  • Address 3530 Wilshire Blvd. Suite 1700 Los Angeles,
    CA 90010 U.S.A.
Japan (Asiana Club Service Center)
  • Business Hours 09:00~17:30
    (土日祝年末年始は休業)
  • Phone Number 03-3836-2692
    (海外から掛ける場合：81-3-3836-2692)
  • Fax 03-5807-2603
    (海外から掛ける場合：81-3-5807-2603)
  • Address 〒110-0005 東京都台東区上野1-10-12
    商工中金 第一生命ビル9階
    アシアナクラブサービスセンター
China (Asiana Club Service Center)
  • Business Hours 工作日 8:30 ~17:30 (周末及法定节假日休息)
  • Phone Number 中国境内拨打时 : 400-650-8000
    中国境外拨打时 : 86-10-8451-0101
  • Fax +86-10-8460-9588 (发送后请致电400-650-8000)
  • Address 中国北京市朝阳区东三环北路霞光里
    18号佳程广场 A座12层 邮编 : 100027