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Upgrade Standby
Service overview
- This service allows you to upgrade your seat at a special price depending on the flight reservation status on Asiana Airlines regular international flights.
- This service is limited to selected flights based on reservation status, and applicable flights and applicable classes may change at any time.
Therefore, please note that even if you purchase a higher class ticket to apply for this service, that flight may not be eligible for this service. - You can apply for this service on the website and mobile app between 96 and 24 hours before flight departure.
- After completing the “Upgrade Application” through payment, you must check whether or not the upgrade has been confirmed through the website/mobile app 3 hours before flight departure.
- This service provides Business Class seats and in-flight meals only, and all other services are provided on an Economy Class basis.
- Even if you complete the “Upgrade Application” through payment, the upgrade has not been confirmed.
- Service applications can be closed 24 hours prior to departure depending on the number of Business Class seats and airline circumstances.
- Even if you received an upgrade confirmation notice, upgrades may not be possible on the day of check-in due to airline circumstances such as aircraft type changes.
- In addition, if a violation of regulations is determined during check-in, the upgrade will be canceled.
Application procedures & purchase eligibility
- 1
Service Requests
24 hours to 96 hours before departureDepending on the flight reservation status, service requests may only be applicable to some flights.
- 2
Application Deadline
24 hours before departureUpgrade requests will be automatically received at the time of payment and closed on a first-come, first-served basis.
- 3
Confirm Results
3 hours before departureStandby results can be viewed on the website or mobile app.
- Passengers who have paid for a regular flight ticket issued by our airline can apply for the service. (Tickets starting with 988)
- Codeshare flights, some tickets purchased from travel agencies, and group reservations are not eligible to apply.
- Passengers with accompanying infants, child passengers and their guardians, passengers requesting special in-flight meals, passengers with accompanying pets (carried on board), passengers using the Unaccompanied Minor (UM) service, passengers with cabin baggage, passengers with extra seats (EXST), passengers using mileage, and passengers purchasing paid seats, etc. are not eligible to apply.
- Customers who have completed online check-in cannot apply for this service.
- If you select “Consent to receive marketing” on the website, you will be notified automatically when the flight you have reserved is selected as an upgrade standby flight. (e-mail, SMS, etc.)
Available time and place for purchase
| Purchase period | place for purchase |
|---|---|
| From 96 hours up to 24 hours before departure | Homepage and mobile app |
| 24 hours to 0 hours before departure: Sale closes | - |
Refunds
- The full price of the service can be refunded without any cancellation fees or penalties.
| Refund Time | Point of Refund |
|---|---|
| 24 hours before departure after payment is completed | Website, mobile app, Asiana Airlines reservation center |
| 24 hours before departure - Boarding date | Airport Ticketing Counter |
| After departure | Asiana Airlines Reservation Center |
Fare table
- Apart from the routes and classes in the fare table below, the applicable flights and applicable classes are subject to change from time to time, depending on the reservation status.
- Depending on circumstances such as ticket payment currency, upgrade application segment and itinerary change, the currencies eligible to use this service may be limited.
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 100,000KRW | 150,000KRW | 200,000KRW | 250,000KRW |
| USA | 90USD | 140USD | 180USD | 230USD |
| Japan | 10,000JPY | 15,000JPY | 20,000JPY | 25,000JPY |
| China (excluding Hong Kong) |
550CNY | 800CNY | 1,100CNY | 1,400CNY |
| United Kingdom | 60GBP | 90GBP | 120GBP | 150GBP |
| Europe (excluding United Kingdom) |
70EUR | 100EUR | 140EUR | 180EUR |
| Hong Kong | 600HKD | 900HKD | 1,200HKD | 1,500HKD |
| Taipei | 2,400TWD | 3,800TWD | 4,800TWD | 6,000TWD |
| Thailand | 2,700THB | 4,000THB | 5,500THB | 7,000THB |
| Singapore | 100SGD | 150SGD | 200SGD | 250SGD |
| Sydney | 150AUD | 200AUD | 250AUD | 300AUD |
| Indonesia | 1,200,000IDR | 1,800,000IDR | 2,500,000IDR | 3,100,000IDR |
| India | 65,000INR | 100,000INR | 130,000INR | 170,000INR |
* Applicable City : Nagoya, Tokyo, Miyazaki, Sapporo, Sendai, Osaka, Okinawa, Fukuoka, Kaohsiung, Guangzhou, Guilin, Nanjing, Dalian, Beijing, Shanghai, Shenyang, Shenzhen, Xi'an, Yanji, Yancheng, Yantai, Ulaanbaatar, Weihai, Changsha, Changchun, Chengdu, Chongqing, Qingdao, Taipei, Tianjin, Harbin, Hangzhou, Hong Kong
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 200,000KRW | 300,000KRW | 350,000KRW | 400,000KRW |
| USA | 180USD | 270USD | 320USD | 360USD |
| Japan | 20,000JPY | 30,000JPY | 35,000JPY | 40,000JPY |
| China (excluding Hong Kong) |
1,100CNY | 1,600CNY | 1,900CNY | 2,100CNY |
| United Kingdom | 120GBP | 170GBP | 200GBP | 230GBP |
| Europe (excluding United Kingdom) |
140EUR | 200EUR | 240EUR | 270EUR |
| Hong Kong | 1,200HKD | 1,700HKD | 2,000HKD | 2,300HKD |
| Taipei | 4,800TWD | 7,100TWD | 8,300TWD | 9,500TWD |
| Thailand | 5,300THB | 8,000THB | 9,300THB | 11,000THB |
| Singapore | 200SGD | 300SGD | 350SGD | 400SGD |
| Sydney | 230AUD | 330AUD | 400AUD | 450AUD |
| Indonesia | 2,500,000IDR | 4,000,000IDR | 4,500,000IDR | 5,000,000IDR |
| India | 140,000INR | 200,000INR | 230,000INR | 260.000INR |
* Applicable City : Guam, DaNang, Manila, Bangkok, Saipan, Cebu, Clarkfield, Palau, Phu Quoc, Phuket, Phnom Penh, Hanoi, Ho Chi Minh, Chiang Mai
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 250,000KRW | 450,000KRW | 550,000KRW | 650,000KRW |
| USA | 250USD | 400USD | 500USD | 600USD |
| Japan | 25,000JPY | 45,000JPY | 55,000JPY | 65,000JPY |
| China (excluding Hong Kong) |
1,300CNY | 2,400CNY | 3,000CNY | 3,500CNY |
| United Kingdom | 140GBP | 250GBP | 310GBP | 400GBP |
| Europe (excluding United Kingdom) |
170EUR | 300EUR | 370EUR | 450EUR |
| Hong Kong | 1,400HKD | 2,500HKD | 3,200HKD | 3,800HKD |
| Taipei | 6,000TWD | 10,000TWD | 13,000TWD | 16,000TWD |
| Thailand | 7,000THB | 12,000THB | 15,000THB | 18,000THB |
| Singapore | 250SGD | 450SGD | 550SGD | 650SGD |
| Sydney | 300AUD | 500AUD | 650AUD | 750AUD |
| Indonesia | 3,000,000IDR | 5,500,000IDR | 6,500,000IDR | 7,500,000IDR |
| India | 180,000INR | 280,000INR | 350,000INR | 400,000INR |
* Applicable City : Almaty, Tashkent, Singapore, Jakarta
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 750,000KRW | 1,000,000KRW | 1,200,000KRW | 1,300,000KRW |
| USA | 700USD | 950USD | 1,100USD | 1,200USD |
| Japan | 75,000JPY | 100,000JPY | 120,000JPY | 130,000JPY |
| China (excluding Hong Kong) |
4,000CNY | 5,500CNY | 6,500CNY | 7,000CNY |
| United Kingdom | 450GBP | 600GBP | 700GBP | 750GBP |
| Europe (excluding United Kingdom) |
500EUR | 700EUR | 800EUR | 900EUR |
| Hong Kong | 4,500HKD | 6,000HKD | 7,000HKD | 7,500HKD |
| Taipei | 20,000TWD | 25,000TWD | 30,000TWD | 33,000TWD |
| Thailand | 21,000THB | 27,000THB | 32,000THB | 35,000THB |
| Singapore | 750SGD | 1,000SGD | 1,200SGD | 1,300SGD |
| Sydney | 900AUD | 1,250AUD | 1,450AUD | 1,600AUD |
| Indonesia | 10,000,000IDR | 12,000,000IDR | 15,000,000IDR | 16,000,000IDR |
| India | 500,000INR | 650,000INR | 800,000INR | 860,000INR |
* Applicable City : Rome, Barcelona, Istanbul, Venice, Sydney, Melbourne, Honolulu
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 1,000,000KRW | 1,200,000KRW | 1,500,000KRW | 1,700,000KRW |
| USA | 900USD | 1,100USD | 1,400USD | 1,600USD |
| Japan | 100,000JPY | 120,000JPY | 150,000JPY | 170,000JPY |
| China (excluding Hong Kong) |
5,300CNY | 6,300CNY | 8,000CNY | 9,000CNY |
| United Kingdom | 560GBP | 670GBP | 850GBP | 950GBP |
| Europe (excluding United Kingdom) |
670EUR | 800EUR | 1,000EUR | 1,200EUR |
| Hong Kong | 5,800HKD | 7,000HKD | 8,500HKD | 9,800HKD |
| Taipei | 24,000TWD | 28,000TWD | 35,000TWD | 40,000TWD |
| Thailand | 27,000THB | 32,000THB | 41,000THB | 46,000THB |
| Singapore | 1,000SGD | 1,200SGD | 1,500SGD | 1,700SGD |
| Sydney | 1,100AUD | 1,400AUD | 1,700AUD | 2.000AUD |
| Indonesia | 11,000,000IDR | 13,000,000IDR | 18,000,000IDR | 22,000,000IDR |
| India | 600,000INR | 750,000INR | 920,000INR | 1,200,000INR |
* Applicable City : Los Angeles, San Francisco, Seattle, Frankfurt, London, Paris
| First Departure on Ticket | Booking Class | |||
|---|---|---|---|---|
| Y,B | M,H | E,Q | K,S | |
| Korea | 1,200,000KRW | 1,400,000KRW | 1,800,000KRW | 2,000,000KRW |
| USA | 1,100USD | 1,300USD | 1,700USD | 1,900USD |
| Japan | 120,000JPY | 140,000JPY | 180,000JPY | 200,000JPY |
| China (excluding Hong Kong) |
6,300CNY | 7,500CNY | 9,500CNY | 11,000CNY |
| United Kingdom | 700GBP | 800GBP | 1,100GBP | 1,200GBP |
| Europe (excluding United Kingdom) |
800EUR | 950EUR | 1,200EUR | 1,400EUR |
| Hong Kong | 7,000HKD | 8,000HKD | 10,000HKD | 12,000HKD |
| Taipei | 28,000TWD | 33,000TWD | 43,000TWD | 47,000TWD |
| Thailand | 30,000THB | 40,000THB | 50,000THB | 55,000THB |
| Singapore | 1,200SGD | 1,400SGD | 1,800SGD | 2,000SGD |
| Sydney | 1,300AUD | 1,600AUD | 2,000AUD | 2,300AUD |
| Indonesia | 14,000,000IDR | 17,000,000IDR | 22,000,000IDR | 25,000,000IDR |
| India | 700,000INR | 850,000INR | 1,100,000INR | 1,300,000INR |
* Applicable City : New York
Routes By Region
| Category | Applicable City |
|---|---|
| Group1 | Nagoya, Tokyo, Miyazaki, Sapporo, Sendai, Osaka, Okinawa, Fukuoka, Kaohsiung, Guangzhou, Guilin, Nanjing, Dalian, Beijing, Shanghai, Shenyang, Shenzhen, Xi'an, Yanji, Yancheng, Yantai, Ulaanbaatar, Weihai, Changsha, Changchun, Chengdu, Chongqing, Qingdao, Taipei, Tianjin, Harbin, Hangzhou, Hong Kong |
| Group2 | Guam, DaNang, Manila, Bangkok, Saipan, Cebu, Clarkfield, Palau, Phu Quoc, Phuket, Phnom Penh, Hanoi, Ho Chi Minh, Chiang Mai |
| Group3 | Almaty, Tashkent, Singapore, Jakarta |
| Group4 | Rome, Barcelona, Istanbul, Venice, Sydney, Melbourne, Honolulu |
| Group5 | Los Angeles, San Francisco, Seattle, Frankfurt, London, Paris |
| Group6 | New York |
Notes
- If an upgrade is made when an advance seat reservation already exists, the previous seat assignments will be automatically canceled.
- Business Class seats will be randomly assigned. (Seats may be separated when several passengers apply)
- Some tickets purchased through travel agencies and group tickets may not be eligible for purchase.
- If you change your flight schedule on the website after you paid for this service, your upgrade standby service application will be automatically canceled and refunded.
- For tickets purchased from a travel agency, after changing your schedule through a travel agency, you must separately apply for a refund for this service through the Asiana Airlines Reservation Center.
- If the customer requests it or if the upgrade is unavailable due to the application result, a full refund will be given.
- If the itinerary includes unconfirmed segments, it may not be possible to apply for the service.
- Some airports may incur additional costs, such as business class airport taxes and fuel surcharges. (Hong Kong, Delhi, London, Paris, United States, etc.)
- For flights to and from the U.S., refunds are available without exception in the event of a major change, such as a cancellation or a delay of 6 hours or more. (In compliance with U.S. DOT consumer policy)