Notice on Fraud Activity of flight sales and impersonation
Recently, customers have been experiencing major inconveniences with extremely low cost tickets purchased from specific meta search websites. Please be wary of any extremely low cost flights and check the airline's website for reference before purchasing.
Please note that passengers may be requested to present the card used for ticket purchase at the time of check-in for confirmation. If such confirmation fails, you may be denied boarding by our airline, pursuant to Credit Terms and Conditions of International Carriage Article 3.
We have recently noticed fraudulent activity of personnel/agencies impersonating Asiana Airlines by collecting fees while stating they will re-issue or refund the passenger's ticket. Please purchase any tickets through our mobile app or website and note that any inquiries should be directed to the reservation center or through the website as shown below.
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* Avoid opening attachments in emails and websites of unknown sources
Thank you for your cooperation and continued support of Asiana Airlines.