Notice of Changes to Preferred Seat Services│ASIANA AIRLINES
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Notice of Changes to Preferred Seat Services

views 44,489 2025.12.10

ㅇ Effective Travel Date : From January 1, 2026 (KST)

Effective Travel Date : From January 1, 2026 (KST)
Seat Type Details of Change
Economy Smartium Service Discontinuation
(Economy Smartium will be transitioned to Extra Legroom Seat)
Extra Legroom Seat
Extra Legroom Seat
Existing Revised
Price Korea
(KRW)		 United States
(USD)		 Indonesia
(IDR)		 Mileage
(Miles)		 → Price Korea
(KRW)		 United States
(USD)		 Indonesia
(IDR)		 Mileage
(Miles)
Japan, China, Northeast Asia 40,000 40 - 4,000 Short-Haul 30,000 30 - 3,000
Southeast Asia 70,000 70 850,000 7,000 Medium-Haul
(Southeast Asia/Southwest Asia)		 60,000 60 840,000 6,000
Southwest Asia 100,000 100 - 10,000
Americas, Europe, Sydney 170,000 170 - 17,000 Long-Haul 150,000 150 - 15,000

※ Existing pricing will be applied for travel departing on or before December 31, 2025.
※ Mileage Redemption is available only if seats are available at the airpot on the day of departure.

ㅇ New Benefits
- Priority Baggage Services (Asiana Club Gold Member)
- Priority Boarding in Economy Class (Zone 1)

※ Passengers who purchased the 'Economy Smaritum' before the change (Purchased before December 11, 2025, for departures on or after January 1, 2026) may select from the options below.

Passengers who purchased the 'Economy Smaritum' before the change (Purchased before December 11, 2025, for departures on or after January 1, 2026) may select from the options below.
Option 1 Option 2
Maintaining the existing Economy Smartium service
(No additional action required) 		Requesting a refund and repurchasing Extra Legroom Seat at the revised (reduced) price
(Contact original point of purchase for refund and repurchase)

ㅇ Inquiries Regarding the Preferred Seat

  • ①

    Tickets Purchased via Travel Agency or Online Travel Agency (OTA)
    Please contact your original point of purchase (travel agency or OTA) for all refund and rebooking requests.

  • ②

    Tickets Purchased Directly from Asiana Airlines
    If you purchased your ticket through the Asiana Airlines website (PC or Mobile), Reservation Center, or an Asiana branch office, please contact the following number for assistance with refund and rebooking.

구매, 탑승, 이용, 대상 방법
Reservation Center Contact Information Korea : +82-2-2669-8000 (Within Korea : 1588-8000)
United States : +1-800-227-4262
China : +86-10-8451-0101
Japan : +81-3-5812-6600
Others : 		Business Hours : Weekdays 09:00~18:00
(Excludes Lunch Hours, Weekends, and Public Holidays)
Business hours may vary depending on the region.
Next Notice of Mileage Validity and Expiration
Previous Notice of changes in international flight refund charges, reissue fees (Korea Departure Only)