ASIANA AIRLINES

This service enables passengers to upgrade their seats at a special price depending on flight reservation circumstances for international routes operated by Asiana Airlines.
Once the “upgrade standby” application is sent through payment, passengers may check whether or not their upgrade is confirmed through the website or mobile app 3 hours before the flight departure.
This service provides business seats and in-flight meals for business class. All other services are the same as those for economy services.
(* Lounge admissions not provided, free baggage at economy class level, mileage accrual at economy level, etc.)
The service is applicable between 96 to 24 hours before departure, only on selected flights upon seat availability.
If a refund is requested after payment is completed due to the passenger’s change of mind or if the standby results are not upgraded, the entire amount will be refunded without any cancellation fees or penalties.

After March 4, 2019 (as of the ticketing date)

**Table for Fare (one-way)**
Boarding Line First Departure on Ticket		Korea	China (excludes Hong Kong)	Japan	USA	United Kingdom	Europe (excluding United Kingdom)
Korea-Japan, China, Northeast Asia	Y~M	KRW 60,000	CNY 400	JPY 6,000	USD 60	GBP 48	EUR 60
Korea-Japan, China, Northeast Asia	H~K	KRW 100,000	CNY 700	JPY 10,000	USD 100	GBP 70	EUR 80
Korea-Southeast / Southwest Asia	Y~M	KRW 120,000	CNY 800	JPY 12,000	USD 120	GBP 96	EUR120
Korea-Southeast / Southwest Asia	H~K	KRW 180,000	CNY 1,100	JPY 18,000	USD 180	GBP 125	EUR 150
Korea-U.S, Europe, Sydney	Y~M	KRW 450,000	CNY 2,800	JPY 45,000	USD 450	GBP 330	EUR 360
Korea-U.S, Europe, Sydney	H~K	KRW 600,000	CNY 3,600	JPY 60,000	USD 600	GBP 410	UER 470

**Table for Fare (one-way)**
Boarding Line First Departure on Ticket		HongKong	Taipei	Thailand	Singapore	Sydney
Korea-Japan, China, Northeast Asia	Y~M	HKD 450	TWD 1,650	THB 1,800	SGD 75	AUD 75
Korea-Japan, China, Northeast Asia	H~K	HKD 700	TWD 2,800	THB 2,800	SGD 125	AUD 125
Korea-Southeast / Southwest Asia	Y~M	HKD 900	TWD 3,300	THB 3,600	SGD 150	AUD 150
Korea-Southeast / Southwest Asia	H~K	HKD 1,300	TWD 5,000	THB 5,000	SGD 225	AUD 225
Korea-U.S, Europe, Sydney	Y~M	HKD 3,400	TWD 12,400	THB 13,500	SGD 560	AUD 560
Korea-U.S, Europe, Sydney	H~K	HKD 4,200	TWD 16,500	THB 17,000	SGD 750	AUD 750

If you purchase the service in Korea, China, Japan, the U.S., UK and Europe, Hong Kong, Taipei, Bangkok, or Singapore, the departure city’s local currency will apply.
In all other regions, you can also purchase the service in the local currency but based on the USD exchange rate of the purchase date.
The point of sale may change without prior notice due to unavoidable circumstances.

After March 4, 2019 (as of the ticketing date)

Passengers who meet the following fare conditions among passengers who have completed their purchase of an economy class flight ticket on Asiana Airlines’ regular flights
- Y, B, M, H, E, Q, K
Restricted passengers: Passengers who travel on a codeshare flight or preferred seats, who travel with infants or children, who requested special meals, who travel with pets (on board), and who use Unaccompanied Minor (UM), Cabin Baggage (CBBG), or Extra Seat (EXST) service

Business Seats and In-flight Meal Service in Business Class
All other services are the same as economy class services
(Lounge admissions not provided, free baggage at economy class level, mileage accrual at economy level, etc.)

01
Service opens
96 hours before departure

Available only for some flights according to flight reservation circumstances.
02
Payment and Standby
24 hours before departure

Once the payment is completed, the upgrade standby application will be automatically submitted. Receipt for payment will close on a first come, first served basis depending on reservation circumstances.
03
Check standby results
3 hours before departure

Standby results can be viewed through the website or mobile app.

**Table for Available time and place for purchase**
Purchase period	place for purchase
From 96 hours up to 24 hours before departure	Homepage and mobile app
24 hours to 0 hours before departure: Sale closes	-

The full price of the service can be refunded without any cancellation fees or penalties.

**Refund Policy**
Refund Time	Point of Refund
24 hours before departure after payment is completed	Website, mobile app, Asiana Airlines reservation center
24 hours before departure - Boarding date	Airport Ticketing Counter
After departure	Asiana Airlines Reservation Center

**Table for Route Details by Region**
Region	Destinations
Japan	Destinations in Japan
China/Northeast Asia	Guangzhou, Guilin, Nanjing, Dalian, Beijing, Yuzhno Sakhalinsk, Shanghai, Shenyang, Shenzhen, Xian, Yanji, Yancheng, Yantai, Weihai, Changsha, Changchun, Chengdu, Chongqing, Qingdao, Taipei, Tianjin, Khabarovsk, Harbin, Hangzhou, Hong Kong
Southeast Asia/Saipan	Danang, Manila, Bangkok, Saipan, Cebu, Singapore, Jakarta, Clark Field, Palau, Phuket, Phnom Penh, Hanoi, Ho Chi Minh
Southwest Asia	Delhi, Almaty, Tashkent
U.S	New York, Los Angeles, San Francisco, Seattle, Chicago, Honolulu
Europe	London, Roma, Barcelona, Venice, Istanbul, Paris, Frankfurt
Oceania	Sydney

This service is a paid “upgrade standby” service. The upgrade is not guaranteed even if payment is made.
This service provides business seats and in-flight meals for business class. All other services are the same as those for economy services.
(* Lounge admissions not provided, free baggage at economy class level, mileage accrual at economy level, etc.)
If the upgrade is processed when a seat has already been assigned, the assigned seat will be automatically canceled, and a business seat will be assigned at random.
This service is not available for all passengers, so please read through the sales restrictions.
Even if a notification was received confirming the upgrade, the upgrade may be canceled on the boarding date due to the airline’s circumstances. Moreover, upgrades may be canceled if violations are discovered during check-in procedures.
When the travel schedule changes after the service is paid for through the website, the upgrade standby service will be automatically canceled and refunded.
For flight tickets that were purchased through a travel agency, in the event that the travel schedule is changed through the agency, a separate refund request for the service must be made to the Asiana Airlines reservation center.